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February 2024 by Hesam Sajed
I had the most amazing experience at Gearys Rolex Boutique in Santa Monica recently. I had the pleasure of meeting Daniel Arce, who possesses the most extensive knowledge about Rolex watches while being extremely professional and courteous. I will certainly come back to Daniel Arce and Gearys Rolex in Santa Monica for my future Rolex watches and I highly recommend that you do the same if you are looking to purchase a Rolex watch.
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February 2024 by Nelson M.
Very nice service... Joanne and Alinah are very professional and so accommodating and will answer all your queries, they even added gift wrapping for my gift to my wife. Thank you so much and more power to you!
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February 2024 by Jessica Carsey
I recently had the pleasure of shopping at the Rolex store, and I cannot express enough gratitude for the exceptional service provided by Daniel. Daniel went above and beyond to assist me in selecting the perfect watch, demonstrating remarkable patience, kindness, and hospitality throughout the entire process. His expertise and dedication made my experience truly unforgettable, and I am thrilled with my purchase. I can't wait to return and add to my collection, and I highly recommend seeking out Daniel for an outstanding shopping experience. Thank you so much, Daniel, for making my visit extraordinary!
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February 2024 by Kyle Gillick
Thank you Alina for the warm welcome and amazing customer service. The store has a complete collection of display watches to try, and an incredible and knowledgeable staff to answer all of your questions. Thank you again Alina for the help this evening
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February 2024 by Liran Machlouf
I had the pleasure of buying my first rolex from them. It’s funny to think that one would have to thank a store for letting them give you the privilege of spending thousands. But I couldn't recommend them enough! They were truly the nicest and most helpful people I have meet at a high end boutique regardless of brand. They were super knowledgeable and let me spend as much time as I wanted/needed.If you are in the market do yourself the favor and come to this store. One store is not the same as another just because it’s Rolex. THANK YOU I’m loving my watch!
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January 2024 by Sean R.
I recently had the pleasure of working with Dmitriy at Rolex, and I must express my profound satisfaction with the exceptional service he provided. Dmitriy's kindness and attentiveness throughout the entire process truly set the standard for customer service in the luxury industry. The experience was nothing short of extraordinary, characterized by the unparalleled hospitality extended to me. Acquiring my solid gold GMT on a jubilee bracelet, which happens to be my long-coveted grail watch, was a journey Dmitriy made seamlessly delightful. His expertise and dedication were evident, making the process not just a transaction but a memorable and fulfilling experience. It's rare to find someone who not only understands the intricacies of timepieces but also ensures the client's desires are met with precision and care. Dmitriy's commitment to excellence reflects Rolex's unwavering reputation for quality, and its individuals like him who contribute significantly to the brand's legacy. As I revel in the elegance of my new acquisition, I'm inspired to continue my horological journey with Dmitriy, hoping to acquire more exquisite timepieces under his guidance. In essence, Dmitriy's professionalism and the outstanding service at Rolex have elevated my expectations, and I look forward to future horological endeavors with anticipation and confidence. It's not just a purchase; it's an investment in craftsmanship, and Dmitriy made my horological dreams come true with finesse and expertise.
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January 2024 by Omar Cojulun
I used them to sell my Rolex because my friend told me this was the place to sell your Rolex. They were very knowledgeable and helpful and it was a very relaxed and comfortable experience
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November 2023 by Andrew Collins
I had the pleasure of buying my first rolex (Sub w/Date) from Nicolas just a few weeks ago. I had been on the list at other stores in the area, but people either didn't give me the time of the day, faked putting me on the list, or in another case, a sales associate had left the store. Needless to say when I met Nicolas, he was more than understanding of my frustrations and let me know that with some time and patience the watch would come. He's the first Rolex sales associate that I've ever met that has followed through on his word. Great communication, deep knowledge of all the watches, personable, and more importantly a friendly guy. I couldn't recommend Nicolas more highly and I'm looking forward to this watch being the first of many for me and my wife!
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November 2023 by Natalie Ivashkina
My experience at the Santa Monica Rolex store was nothing short of exceptional, and it's all thanks to the outstanding assistance provided by Paris, the salesperson. I had been on the waiting list at the Bellevue store in the Seattle area for what felt like an eternity, and my prior interactions there left much to be desired. It often appeared as though my name had been added to the list without any genuine commitment, a frustrating experience spanning three long years.But then, I had the pleasure of meeting Paris, and it was a complete game-changer. She not only understood my past frustrations but also offered unwavering assurance that, with time and patience, I would indeed acquire the coveted timepiece. Paris possesses impeccable communication skills and an in-depth knowledge of the entire Rolex collection that is truly impressive. Yet, what truly sets her apart is her personable and friendly approach, which elevates the service to a level of luxury.Paris treated me like royalty, providing Champagne Veuve Clicquot and delightful appetizers, making the experience even more memorable. I wholeheartedly endorse Paris and eagerly anticipate adding more Rolex timepieces to my collection, with this first acquisition being a testament to her exceptional service.
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November 2023 by Dave Uy
It was my first time visiting the store and I immediately clicked with Alina; she was very helpful and accommodating. I’m looking forward to purchasing more watches with her. Thanks Alina!?
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November 2023 by Eric C.
I'm extremely grateful to Paris Y as my sales representative. She was an expert in everything Rolex, and was incredibly welcoming when I put my name down in August. Less than 3 months later, and I've got my dream watch.
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October 2023 by Pedram T.
Impressive service from Gearys Santa Monica. Appreciate the professionalism from Paris during the watch purchasing process, being kind, answering all my questions and making me feel like a valued customer. Look forward to purchasing many more time pieces from this location for many years to come.
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October 2023 by Esteban P.
If you are looking for an amazing 5-star service, then just ask for Paris. You won't be disappointed. She is amazing and made my first rolex buying experience great. I spoke over the phone with her last Tuesday and explained what I was looking for . One week later, she found the watch I wanted and made it so easy to buy it. I walked to the store in my work clothes and did not feel judged at all she made me and my brother feel comfortable . I have been to several rolex stores and never had good customer service and felt judged . Thank you, Paris. I'm very happy and look forward to keep working with you in the future.
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October 2023 by Arvin K.
One of the best Rolex stores to visit. Paris was able to assist me and help me get the exact configuration I wanted from the beginning. She really made my dream come true, and valued my time as well. Thanks again!!
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October 2023 by Andrew C.
I had the pleasure of buying my first rolex (Sub w/Date) from Nicolas just a few weeks ago. I had been on the list at other stores in the area, but people either didn't give me the time of the day, faked putting me on the list, or in another case, a sales associate had left the store. Needless to say when I met Nicolas, he was more than understanding of my frustrations and let me know that with some time and patience the watch would come. He's the first Rolex sales associate that I've ever met that has followed through on his word. Great communication, deep knowledge of all the watches, personable, and more importantly a friendly guy. I couldn't recommend Nicolas more highly and I'm looking forward to this watch being the first of many for me and my wife!
