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February 2024 by Ken D.
Walked by last night and the same note was still posted on their door and no other information. Only now some of their customers decided to put their feeling into words. See photo below.
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February 2024 by sharon s.
This business is closed.Come to Central Pharmacy @2008 Wilshire Blvd. We can help with your prescriptions!!
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January 2024 by Tim T.
Amy no longer owns this pharmacy. They have gone out of business. Closed all week without notifying customers. I suspect insurance fraud or its license revoked. Poorly managed since Amy left.
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January 2024 by judy d.
They left. They have my prescriptions and all of my info. I don't even know what else to say except I believe this isn't legal and it took heaven and earth to have my doctors send new prescriptions to another pharmacy when they were already filled at golden wellness. I was literally 2 pills away from being out of medication that you can't just stop taking. Scary!!
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January 2024 by Rhonda R.
They haven't been open all week due to "Technical Problems" from what the sign says on their front door. This is no way to treat customers.
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December 2023 by Simone Avedian
Golden Wellness used to be the best pharmacy on the Westside. It had (key word, had) impeccable customer service. Sadly, they now have horrible customer service, bordering on abusive. They are rude, lazy, and inefficient. Avoid at all costs.
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October 2023 by Nicole O’Neill
This used to be the best pharmacy. They had incredible customer service and always went out of their way to make sure you were informed on everything about your prescription. Recently they have been extremely rude, lost all of their customer service, and never tell you when your medication is not in stock. I get there and they give me half of my prescription and say I'll need to come back for the rest. They never give a heads up this is happening. I just tried to get them to send my remaining refills to another pharmacy and they lied and told that pharmacy I haven't been there in a year and have no refills left, which are both false. I tried to contact them for 3 days in a row and left multiple unreturned voicemails to get to the bottom of this and they screened my calls. Not until I called on a different number did they immediately pick up. They place me on hold and never come back to my call. Leaving my prescription they never completed in limbo with their pharmacy. Avoid at all costs.
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October 2023 by Tanie “TGIRL” Bania
The scalp massager for the shower was the best! Lots of cool stuff to pick up that I don’t see at other drugstores. And there is parking in the back!
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October 2023 by Nicole K.
This used to be the best pharmacy. They had incredible customer service and always went out of their way to make sure you were informed on everything about your prescription. Recently they have been extremely rude, lost all of their customer service, and never tell you when your medication is not in stock. I get there and they give me half of my prescription and say I'll need to come back for the rest. They never give a heads up this is happening. I just tried to get them to send my remaining refills to another pharmacy and they lied and told that pharmacy I haven't been there in a year and have no refills left, which are both false. I tried to contact them for 3 days in a row and left multiple unreturned voicemails to get to the bottom of this and they screened my calls. Not until I called on a different number did they immediately pick up. They place me on hold and never come back to my call. Leaving my prescription they never completed in limbo with their pharmacy. Avoid at all costs.
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September 2023 by Trash Panda
These people are incredibly rude. I bought a product from them and tried to return it after it made my skin break out and they refused to accept a return even though it is manufacturer guaranteed.
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September 2023 by Zoey B.
The pharmacist took a long time to carefully recommend a sleep stack. Very impressed with her kindness and patience. Much appreciated
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June 2023 by Valerie W.
Just moved into the area and I'm very grateful for Jacky and the entire team at Golden Wellness. They're a very sharp, professional and friendly team. Who go out of their way to help you with your prescriptions. No matter how busy they were juggling phone calls and patients, they made time to make sure all my questions were answered about a new prescription. I know without a doubt Golden Wellness is THE BEST pharmacy in our neighborhood. And that our health and well-being is their upmost priority. Just can't recommend them enough, Thank you Jacky!!!
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May 2023 by Heather M.
Buyer beware! I purchased two bottles of Cosmedix online from this company, but received an alternative product called D-Hist instead. This was not at all what I was expecting. I understand that mistakes happen, so I decided to inform the company about the mix-up thinking they would make it right. When I spoke to a representative, I agreed to return the products but requested a return label to be provided. Unfortunately, I was informed that the company does not provide return labels, and that I would have to pay for the return shipping myself. When I asked if I would be reimbursed for the shipping costs, I was put on hold for a few minutes. When the representative returned, I was disappointed to hear that I would not be refunded for the shipping. I felt this was unfair, as the mistake was made by the company. The representative attempted to convince me to keep the products and reorder them, but I declined. I expressed my disappointment, and proceeded to file a dispute with PayPal to resolve the issue. Golden Wellness RX responded and provided me with a return address, but no shipping label. The only response option I had was to provide a tracking number. This has made the process much more difficult than it needed to be, and I will not be shopping with this company again.
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March 2023 by Lindsay B.
They are beyond overwhelmed. The lady told me they got all of pharmacas abandoned customers so they have massive backlog. Had to call multiple times to get my daughters steroids they hadn't even gotten to her yet who knows how long it would have taken if I hadn't kept calling. Unfortunately now isn't a good time to use them for scripts.
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December 2022 by Traci O'Brien
I love this little old school pharma vibe, and many of the different products they offer—not all mainstream (in a good way), but i wish they continue to take care in doing research to offer the best sunscreen, for example. Its name and location is perfect. Be patient with them and appreciate the care they put into servicing you.
