GoodRx
2701 Olympic Blvd Suite 200, Santa Monica CA 90404 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About GoodRx
GoodRx is a service that helps people save money on prescriptions by providing medication prices at local pharmacies. Many users report significant savings, often paying only a small fraction of the original cost. For example, one person mentioned paying just over $13 for a prescription that originally cost $76, highlighting how effective GoodRx can be in reducing medication expenses. The platform is easy to use; users simply enter the medication name and see prices from nearby pharmacies, making it straightforward to compare and choose the most affordable option. However, some users have experienced issues with the service. There have been frustrations regarding policies on prescription supplies, especially for long-term, 6-month prescriptions. One person was surprised to learn that only 1- or 3-month supplies are permitted, despite seeing coupons for larger quantities. This lack of clear information can lead to confusion and disappointment when pharmacies do not honor the coupons for larger quantities, and customer service is unable to resolve the issue due to policy restrictions. Overall, many users appreciate how GoodRx has saved them hundreds or even thousands of dollars over the years. The service is especially helpful for those without drug coverage or with copays that are reduced through GoodRx. While the platform has expanded to include telemedicine and a “Gold” plan, some users have concerns about the trial process requiring credit card information. Despite minor frustrations, the consensus is that GoodRx is a valuable resource that provides significant savings and makes medication affordability easier.
Most Recent Reviews
February 2026
Fine if you buy in store but don't even try to order online through their home delivery. You will have problems and there is no one to help or fix anything or anyone who cares. You will not get it in time, there is no phone staff who know how to help, a big mess. Only use if it's instore
December 2025
The initial prescription went well but when I had an issue with the refill, the company’s true colors showed. Nobody to take ownership. No customer service leadership involvement, just robots and offshore folks doing their best. However my issue was never resolved and nobody cared that they lost a customer.
October 2025
They’ve helped me when I could not afford medical coverage
More Comments(37)
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