Home Improvements near Santa Monica, CA

“I recently left a one-star review. I would like to retract what I wrote. I have dealt with Snyder Diamond for years, on three house remodels. The project managers always have been helpful and accommodating with years of experience and excellent advice. Why did I write such a negative review? Well, sometimes life throws curveballs and everything seems to fracture at the same time. I took my frustration out on Snyder Diamond which they didn't deserve. I didn't check my phone messages; my impatience was my fault. I have my order in hand. I apologize to Snyder Diamond and any customers who might have been in doubt after reading my review.”

“Love Tashman!! The best hardware store in LA! I have gone in many times over the past 2 years of living in the area and every single time they are helpful, kind, genuinely want to help and do it all with a smile. From replacing glass on a vintage frame to cutting a litter box so my senior pet can still use the potty, they are the best!! Go here if you need anything for your life/home!”

“I want to share an experience that I had with the Marina del Rey Home Depot. I went in for one thing, came out with 20, just like at a grocery store. I bought eight new outdoor chairs for my deck. I had a friend pick him up. There were only seven, and most of them had paint all over it. It was definitely paint because I tried washing one of the chairs. I emailed HD cares, and only got automated response. The automated response says someone will get back to you within 24 hours. That never happened.

The reason I'm writing this five-star review, is only because of Tanya, the customer service manager that helped me at store level when I came back to the store to get the wrong righted. She was a pleasure to work with. She was courteous, efficient, and smart. I like smart people because they think outside the box and find solution to the problem. Two days later, I had eight clean chairs that were delivered to my house. They picked up the seven that were damaged with paint and took him back to the store.

Whatever Home Depot is paying Tanya, it's not enough. They should give her a raise, or even better, promote her to teach and train other customer service individuals at the Home Depots nationwide. I know good service when I see it because I've been teaching and training sales and customer service for over 40 years.

Thank you Tanya for great customer service ?”

“I had a great experience at this Home Depot today! The Electrical and Plumbing departments were absolutely amazing — super helpful, friendly, and knew exactly what I needed. I was in and out with everything I came for, and I’ll definitely be coming back. Thanks again to the team for making it so easy!”

“Listen, i don't go to Home Depot anymore because they supported DJT. However, I found myself in need of getting coco peat. They didn't have it. However, there is this guy called Ty and he was extremely helpful. I appreciated that.”

“I have been going here before it became Home Depot (was Home Base then). Lately my experience with customer service from Louise (the manager) was a very good experience, and he made me feel like a valued customer. We need people that care about their clients. Good job Louise, and thank you!”

“(Translated by Google) A huge market with a crazy assortment, but I didn’t find what I came for, but I bought the tools I needed in the household ... I got a little stupefied by the amount of goods. I realized that it is better to order on Amazon (Original) Огромный маркет с сумасшедшим ассортиментом, но не нашла того,за чем пришла, зато купила нужные в хозяйстве приспособления... немного одурела от количества товара. Поняла,что лучше заказать на Amazon”