-
February 2024 by inga payne
First time taking my fur babies, love the setup. Pleased with the services ,I have two Maltipoo. Will be back.
-
February 2024 by Jason Puckett
This business drugged my dog without my consent and then lied about it. My 25lb doodle came home from Luckys after a grooming and was stumbling around with his eyes glossed over. They admitted they give sedatives but “only give sedatives with owner’s permission” which is clearly not true. They told me they were going to send me a video of my dog’s visit to prove they didn’t give him anything, and then the video was mysteriously “too long” to send after I waited an hour for it. The owner then told me “it’s not my responsibility to take care of it”. WOW, honestly unbelievable.
-
February 2024 by Nathan Loyer
They always make space on walk-ins. At least for cat nail trims!
-
January 2024 by Max R
MY REVIEW TWO WEEKS AFTER MY PUP’S VISITATION. I was so angry with this grooming salon.They shaved my dog even if I told them not to cos we will bring him to a snowy state, IT IS WINTER SEASON and he’ll be needing a lot of fur on him! I know my pup is a bit matted (but can still be combed) that’s why I asked for their help to untangle some parts.They told me they will check his situation and will call me FIRST before they do anything with him!YES THEY DID CALL ME BUT IT SEEMS LIKE THE RECEPTIONIST KNEW MY DOG WAS SHAVED AF ALREADY. AND HE KEPT SAYING THAT THE LADY GROOMER (JENNY?) WILL TRIM SOME OF THE HAIR ONLY. I KEPT ASKING FOR ASSURANCE THAT THEY WILL NOT SHAVE HIM. But guess what?When we came to pick him up, HE WAS TOTALLY SHAVED. What makes it worse is that the shaving was not even!I was so devastated! Now, he is always freaking cold and shivering that I have to put two jackets/sweaters on him.You guys should have known that it is winter and would not recommend to shave them especially if it is not even needed. You did not even feel sorry for us nor my dog! Instead you blamed us that I don’t comb/brush my dog before i give him a bath. (Which is not even true)We are so nice that we paid in full and even gave a tip even if it was not worth it.You guys are not even our regular groomer, and just went to you because our regular groomer was closed that day.So I think this is a lesson learned for me to not trust you ever again and just stick to Sparky’s grooming salon.
-
January 2024 by Michael Breden
Always go there to get my cat’s nails trimmed and they do it quick
-
November 2023 by Baiel Alymbek
Jenny is the best groomer in LA and the reception guy was sooo nice and friendly i recomend this place
-
November 2023 by Luna Vibes
My doggy has been coming here for some time now and the service is always great. Friendly and attentive.
-
October 2023 by Kami Asgar
One of the best groomers in the westside. Super friendly, great service and very loving to animals.
-
October 2023 by Steve Crease
Revised rating after owner went out the way to refund half the over charge which was fair of them. Been going for 5+ years and always been good groomers but unlikely to return
-
April 2023 by Dallas Lorimer
Bandit loves Lucky’s! We’ve been coming here for a year and a half and they always make him look so cute
-
February 2023 by Trixie Parkes
Being new in Santa Monica, I was trying to locate a reputable dog grooming facility. After calling a few, I found this gem - Luckys Pet Care on Santa Monica Blvd. the pups are free to roam, which is cool for the dogs. Jenny was able to accommodate my schedule and really worked with me in time and dates.Dewey got a great haircut, and full groom for an extremely reasonable price.
-
February 2023 by Laurel E.
I have a rescue poodle-terrier mix who must have had some trauma associated with groomers. As my daughter says, "Why get a therapy dog when you can have a dog that needs therapy?" They sent him home half-done from Healthy Spot and Yo Dawg so I tried Luckys. Success! Finally, a groomer who will be patient and reward my pooch with puppy play time after the haircut. They were wonderful and my dog has never looked better! I can't thank them enough for the amazing work and patience. I'll only go to Luckys from now on! Love you Luckys!!
-
December 2022 by Laura V.
Just dropped my Shiba Inu, Hachi, off for a second time for grooming. I am so happy to have found Lucky's. Hachi is a typical Shiba--highly dramatic before anyone even touches him or approaches with nail clippers. We went to Healthy Spot for two and a half years and I was disappointed with the results after the last 2 visits. I believe they use cages as waiting areas for the dogs. Hachi does not like that one bit, so we appreciate the cage-free experience. It is so darn cute to see all the pups in the window, and I'm sure they all love being able to roam and look at passerby. Thank you, Jenny, for consistently good service!
-
November 2022 by Kelley Berg
They take great care of our little Yorkie Grizz! He always comes home in a new outfit
-
November 2022 by J. L.
Conan has been coming to Luckys for the past few months after Healthy Spot gave us an unsatisfactory cut. The staff at Lucky's really go out of their way to give you what you want. They're always making sure my Conan boy looks fresh, clean, SUPER CUTE! Do yourself a favor, GO HERE!! You will not be disappointed! :)
