O'Reilly Auto Parts Store #2889 in Santa Monica, California, is a well-organized and friendly location that offers a wide range of auto parts, tools, and accessories. Customers appreciate the helpful and knowledgeable staff, who are always ready to assist with projects or provide information on car parts. The store provides various free services such as battery testing, wiper blade and bulb installation, and check engine light testing, ensuring customers receive quick and reliable help. They also resurface brake rotors and drums, and offer a free Loaner Tool program, making it easier for customers to complete their repairs. Many reviews highlight the courteous employees who deliver excellent customer service, with staff members like Jose, Jimmy, and manager Roger receiving praise for their kindness, professionalism, and expertise. Customers have had positive experiences with battery replacements, special orders, and advice on choosing the right parts, boosting confidence in their purchases. The store is clean, well-organized, and spacious, with easy parking and a wide selection of quality parts. Frequent promotions and deals, such as earning store credit with regular spending, add value to the shopping experience. Overall, the Santa Monica O'Reilly Auto Parts provides helpful service, knowledgeable staff, and a convenient location for all auto repair needs.
I rarely leave reviews because it gets to feel like a full time job. But I stopped in during the big winter storm this morning and Jimmy found the right windshield wipers for my car AND installed them. Super nice. Great service.
January 2026
IAN, IAN, IAN!!! THANK YOU, Ian. We got a fix-it ticket so needed to have our front light replaced. Ian was so nice and helpful He looked it up, found the right part, and installed it for us. We had so much anxiety about fixing this to avoid another ticket. Thank you Ian and O'Reilly.
December 2025
Someone please give Ian a raise. Beyond helpful and kind when it came to an issue I had with my car. The first location I went to the staff was so rude. I’m so happy I came to this location on Lincoln the staff was so kind and Ian was so helpful! Will be coming back!