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January 2024 by Al O.
Good independent mechanic in a part of town normally short on non-dealership service centers. Had a B service and a battery change done for a W212 here, reasonable prices for OEM parts and the car's still running well several thousand miles later
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December 2023 by Brian M.
Pacific Motors is the best repair shop in Santa Monica. They are friendly reliable and fair. Wonderful team ask for Luis!
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October 2023 by Stephen C.
Shout out to Luis for taking care of me right away, diagnosing the issue on the spot and having me good to go in a few hours. He came highly recommended and I will pass the word along. Thanks again.
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October 2023 by Josh Powers
These guys really care about cars and people. I own a 2016 GLC300. I’ve been coming to Pacific Motors exclusively for 2years now. Luis is an incredibly nice guy who will help you at the drop of a hat - and he’s honest. This is not a place where you will be lied to about mystery issues and get price-gouged on your way out the door. Even if I’m just looking for car advice, Luis will patiently sit on the phone and discuss it. I genuinely trust this place and their team.
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August 2023 by Renee S.
Luis and his team have taken care of me for over 10 years, he is like family to me. He is taking great care of my car. Somehow my BMW of 2008 is still Kickin and I have him to thank for it. I recommend him for any service needs or diagnostics. Thank you again
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May 2023 by Gordon Leigh Clark
Quality service, guaranteed, super friendly people in a day in age when customer service is absolute trash. Love ✌?
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November 2022 by Dillon Lakhwani
Never written a review in my life. But this shop is worth it thank god I found Luis and his crew!
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September 2022 by Amy S.
Pacific Motors is AMAZING! When the Santa Monica Mercedes dealership quoted me $6000 to repair my car I called Pacific Motors for a phone estimate. They were so friendly, looked things up and gave me the quote while I was on the phone. Their price was 1/3rd the dealership estimate and matched what other repair shops I'd called quoted. They took my car that day and had it fixed within a week. When I wasn't able to pick the car up because I was sick, someone from the shop dropped it off at my condo. My experience with them was hands down the BEST experience I've had with any company in LA. They are kind, fair, efficient, and so good work.
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July 2022 by Angel R.
Pacific Motors Mercedes, has taken care of me for years . A good friend of mine referred them to me , because they have been very honest and great to her over the years before her introducing them to me ! They are honest , fair , time efficient, and reliable!! I will not take my Mercedes anywhere else !
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May 2022 by Melvin Childs
Luis makes the whole experience worth having your vehicle repaired, honest,knowledgeable, and fair in reference to one's time. Only place I can allow both my Mercedes to be repaired by.
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March 2022 by Derek Monk
Excellent shop, excellent service. Very knowledgeable in all classic Mercedes. I had them work on 3 of my CMBs, top notch. Definitely recommend.
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February 2022 by Josh C.
Very knowledgeable in classic Mercedes. Great service. And most importantly - punctual! I had them work on three or my old Benz, would definitely recommend!
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February 2022 by liana
Thank you, thank you, thank you! Luis took care of my car's engine light that was on. He is my new mechanic. I'll go back since he was honest and efficient. The service is excellent! Highly recommended.
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January 2022 by Ankita Chadha
Luis is a life saver!!! Have been getting my 2005 Mercedes serviced here for years. Highly recommend.
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October 2021 by gary benson
Louis is the man to see