Ring offers a variety of home security devices that help customers monitor their properties effectively. While some users have experienced issues with certain models, like the Ring doorbell pro, others have found significant success with multiple devices, providing peace of mind against neighborhood concerns. Customer service has received praise for being professional and helpful in resolving issues. Overall, Ring is recognized for its effectiveness in enhancing home security, making it a valuable investment for many customers looking to safeguard their homes.
My ring quit. Customer service was no help as it was 2 yrs. old. They said go buy a new one. Very frustrating.
March 2024
I called up ring customers support staff to inquire about the shipping date of the cameras I bought and asked them to email me back a copy of the receipt but refused without the order number. Very poor service.
October 2023
Have been waiting 2 months now for a replacement for a faulty outdoor camera even though I consistently pay for the Ring Protect Plan every year
