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November 2023 by C P.
Rite Aid left me a msg that meds were ready. Which ones??? When I called back, the connection is almost zero! CRACKLE! Also was told a med was not in stock! Which ones?? Either the calls are incomplete or inaudible. Please, God, rebuild Vons pharmacy FAST!
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November 2023 by Ben Lauter
Overall, this Rite-Aid is generally pretty well-stocked and clean and the staff is always courteous and helpful. I think the pharmacy is much more efficient and personable than others I've been to. It's very well-organized and the pharmacists and technicians are always knowledgeable and engaged with the patients. The main pharmacist, Pouya, has been there for as long as I can remember. Many years. Over that time, he's given me vaccine shots and explained medications to me and was kind enough to even help me flip one prescription to the correct version. I've seen him be incredibly gracious with many people, including myself, over those years.This is a good neighborhood Rite-Aid with a staff you can trust.
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November 2023 by Saul Colover
Visit once in a while and the staff are welcoming and knowledgeable of what they have in stock and what is arriving if you need it. Good value, prices compared to local competitors.Robert is always polished and professional and Yesenia is incredibly in the know with what is in the store, where it is located and what is coming in soon. Ample parking always.
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November 2023 by Ben L.
Overall, this Rite-Aid is generally pretty well-stocked and clean and the staff is always courteous and helpful. I think the pharmacy is much more efficient and personable than others I've been to. It's very well-organized and the pharmacists and technicians are always knowledgeable and engaged with the patients. The main pharmacist, Pouya, has been there for as long as I can remember. Many years. Over that time, he's given me vaccine shots and explained medications to me and was kind enough to even help me flip one prescription to the correct version. I've seen him be incredibly gracious with many people, including myself, over those years.This is a good neighborhood Rite-Aid with a staff you can trust.
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November 2023 by Jan Krekan
Not only these morons don’t have shopping carts for their customers, but when you get one from neighboring VONS, they have curb running through the middle of the parking lot, so you can’t take your shopping to your car, unless you park in the first row. So, unless you just want a pack of gum, don’t shop here.
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November 2023 by Fred P.
I was transfered to this pharmacy from Vons on broadway when they closed must admit this is the worst pharmacy ever , the staff has no idea what they are doing , when presenting them with good Rx codes to lower the price they say oh we can't do that or always coming up with some excuse ,ENOUGH is ENOUGH I am transferring my medication to another pharmacy WORST service EVER this pharmacy should be closed for good since they do not have a good reputation whatsoever , keep away from this place if this being reviewed by a superior then they should know what to do
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October 2023 by Gerda M.
The worst pharmacy experience i've ever had. Waited 20 minutes in line to check if my rx was ready because I couldn't reach the pharmacy by phone - their number either doesn't work or someone picks up and it's just silence. I was told to have a seat and that it'll be ready in 15 minutes - after 45 minutes of waiting I came up to the front again to have them ask, oh why are you here again?? Have a seat we'll check in 10 minutes. I get called up only for them to send me to the drop off zone, and get told I have to wait ANOTHER 20 minutes. I'm literally writing this as i'm STILL in line waiting after being here an hour and a half.
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August 2023 by Vincenzo Rossy
Every visit to Rite-Aid Store #05488 leaves me deeply impressed with the operational efficiency, led by Dr. Pouya and his exceptional team. The staff's level of training is evident - they're efficient, courteous, and consistently go the extra mile. Dr. Pouya stands out as the most well-informed and professional pharmacist I've encountered. He's not just an encyclopedia of knowledge, but he also ensures patients have a comprehensive understanding of their prescriptions. Furthermore, he's adept at suggesting complementary vitamins and probiotics to enhance the effectiveness of medications. Dr. Pouya runs a well-oiled machine within his pharmacy, is firm in his approach, and beyond caring to his patients.Erica, the front desk associate, is commendable. She skillfully navigates diverse customer interactions, handles conflicts with grace, and consistently serves with a welcoming smile. Interacting with this team is always delightful. This store undoubtedly earns a 5-star rating for its unparalleled service. A+++ Overall Experience. The best pharmacy/pharmacist I have ever been to without a doubt.
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August 2023 by Andie Dinkin
Worst experience I have ever had with a pharmacy. They gave me the wrong amount of my medication and wouldn't admit that they did.Instead they claimed I was lying, even though I was looking at my prescription with the wrong amount. I will never be going back and highly recommend picking a different pharmacy than this one.
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August 2023 by Grace B.
Pharmacy department: Rude, unprofessional, so comically slow, impossible to reach by phone, absolutely do not use this as your pharmacy. I liked the last Rite Aid location that I went to, so I transferred my prescriptions here and had my new doctor sending them in here as well. I now DREAD going in every time or calling them, as I inevitably have to do on a regular basis. I've been hung up on, my meds have been forgotten, prepared on all different days (despite being all sent in by one doctor on one day and taken at the same rate) charged incorrectly or not at all to my insurance, and it always feels like the customers are an absolute nuisance and displeasure. I don't feel comfortable asking questions or clarifying anything, let alone expressing that I'm unhappy with the way I am receiving my meds or with the lack of communication and coordination. I can't wait to see my doctor and transfer to a better pharmacy. The only upside is that this location has a nice large store section attached and it's fairly well stocked. So when you're inevitably waiting an hour for the medication that was sent in 5 days ago by your doctor, you can do some shopping.
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July 2023 by Ken MacDonald (Ken M.)
The best pharmacy in SaMo. I tried to leave, checking out three others, and found a mix of unkind employees, limited hours, delays, & inefficiency.The pharmacist Pouya and I have had our ups and downs, and he has not always been my cup of tea, but he runs a tight ship. Whatever he is doing, it works. After checking out the other pharmacies, it’s clear he effectively manages a customer-facing bus./team where detail and timeliness counts.
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July 2023 by Mike Viruet
By FAR the best pharmacy in LA! The pharmacist is knowledgeable on every medication and very helpful. I’ve noticed they’ve gotten much busier since the other Rite-Aids locally closed but they still get my prescriptions filled in a timely manner! 10/10 would reccomended
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July 2023 by J.C. C
2 days agoAbsolute worst pharmacy in the county. I've been dealing with them for 5 years because they're right next to my house. But the quality of the staff is so low it's mind-boggling. Some of them can hardly string a sentence together. It's a essentially a failed business.
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July 2023 by Rich C
This department runs so smoothly mostly due to a staff that cares about the customer and the expertise of a specific pharmacist, Pouya. There was a glitch in a refill by my insurance company and he handled it in record time. He's like an army general, only a friendly one. Knows everything that's going on and is so helpful.
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June 2023 by Val
This pharmacy has gotten really busy since the closing of several other pharmacies in the area. It has been rough for them with the workload volume. There have been times my medication is out of stock and they try really hard to get it for me. I appreciate them and I don't like that some people are rude to them. It is not their fault that several other pharmacies in the area closed and now this location is bombarded with more customers.