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November 2023 by Matthew Wyman
These guys are great! Took care of me like one of their own and have helped on my audi that a bunch of other shops in the area struggled with. Highly recommend bringing your car there.
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October 2023 by Sarah D.
Didn't have the best experience here. A bit overpriced IMO and found the one employee to be a bit condescending when I asked some questions...like I didn't know anything about how my car works. No problems with the service/work on the car itself. But after that experience, I looked around and found High Tech Auto close by - go there instead!
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August 2023 by Jamie Mack
The gentleman at SM Autoworks are wonderful! Brett helped me out today. He’s thorough, knowledgeable and so kind! Would recommend them to anyone who’s looking for a reputable shop and my friends.
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July 2023 by Hilary Laffer
Brian and Ozzie and their entire team (including Buddy) turned what started as a nightmare Friday into a long term relationship. Of course the dealer told me I needed everything and the kitchen sink. One call to a former mechanic (who specializes in a different brand) pointed me to Santa Monica Autoworks. They listened, gave me the total cost and timing of brakes, and offered to help me deal with getting a rental car (Midway was also amazing). I thought it might be too good to be true but – the truth is – it was even better. I thought my car would be ready on Monday so I was ecstatic to get a call from Brian that it would be ready on Saturday. They are the real deal. Real people who have been doing this for 20+ years on the same corner in Santa Monica. Hoping that my car won't need service but, in the event that it does, it's great to now have trusted team. And, not once did anyone ask me to write a review!!!!Service: Brakes
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July 2023 by Heather B.
The crew was very helpful, informative, and did a great job on my Audi A4. Thanks fellas!
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June 2023 by Kelly Viviani
Been getting my car worked on here and couldn’t be anymore happier, down to the employees and atmosphere. The employees do take their time explaining everything and take great care of you! Would recommend this shop
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May 2023 by Kelly V.
Been getting my car worked on here and couldn't be anymore happier, down to the employees and atmosphere. The employees do take their time explaining everything and take great care of you! Would recommend this shop and there's a cute dog there you can pet.
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May 2023 by Paul Fields
Brett and his team are simply the best.They worked on my front brakes and was honest enough to tell me that my rear brakes on the X4 are still fine instead of 'upselling' un-needed repairs.Great work and great team. I'm only going to Santa Monica Auto Works from now on.Service: General repairs & maintenance
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February 2023 by Joe Nilsestuen
Come see Brian, Ozzie, Brett and the gang here at SM Autoworks. I found them after the Audi dealership in Santa Monica said my car was too old to service. Here at SM Autoworks I found integrity, communication, flexibility, and quality...what else would you want from an auto shop. Plus Buddy (the dog) really runs the place and he'll keep you company.
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January 2023 by Daniel Carr
My first Benz was kept in top shape by the team at Santa Monica Autoworks going back to 1999. Now they keep my BMW in top form. I would never consider going anywhere else because I know when I get my car back from these experts that the problem is fixed and was done so at a very fair price for this quality of auto repair. Plus they are great guys with a nice sense of humor. You can rest easy when you bring your car here that you are going to be treated right.Services: Engine repair
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January 2023 by lisa baumgartner
What a relief to find this auto shop. They are a great team with a sense of urgency, thorough communication & kindness. I'm grateful for their excelent service & professional work on my car. Thank you ?
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October 2022 by Mintu Das
I use Brian and the guys for all my cars. I’ve been coming here for years and have German cars that I don’t trust just anyone with my cars.These guys have their stuff together. They email you invoices before getting started so you know exactly what’s advised and what it costs.The work never takes long and they take all cards. I’m always happy when I leave them and that’s not usual for a car shop.They’re locally owned and the culture is genuine and authentic. They’re not faking it. They love their work and it shows. They get busy during the week and are closed on weekends.They do walk ins but appointment is best if you don’t want to have to leave the car overnight.
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September 2022 by Molly Mcfarland
Wow! These guys are incredible! So nice and accommodating. I will never go anywhere else!
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September 2022 by Sara K.
These guys are the best! Brian keeps me informed throughout the process and is very candid. As a female, I always worry about getting ripped off but not with these guys. The first time I came for routine service (they were $250 less than the Audi dealership in Santa Monica). Highly recommend coming here if you're looking for a reliable and honest mechanic on the westside.
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August 2022 by Highland C.
They the go to guy's for German vehicle's. Been dealing with this shop now for over 10 yrs, That's says alot!