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October 2023 by Yee Chung Cheong
I have never been to a pawn shop before so I was quiet nervous. Yet Bob and his associates were the kindest people ever. Incredibly personable and so patient! They gave me a very fair loan deal and were extremely quick in the process. I can’t recommend this pawn shop enough!
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October 2023 by Sandra Green-Murray
The staff has been helping me with memorabilia that we inherited. Not only are they helpful but extremely knowledgeable. And they have this incredible way of making you comfortable and feel like old friends. I love this place and highly recommend it.
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October 2023 by Janet Li
Debbie has always been my lady when I want to sell something. She was there when I was going through a difficult time and gave me a good deal. I cleared out my closet and found another unwanted items from that difficult time so took it to her and sold it. Cleansing my mind and my space.Other staff are always nice and helpful. Didn’t get the young man’s name but he was great!
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October 2023 by Victor Reynolds EMT
I do not recommend this shop. they told me they would take my trike after I showed him pictures of it then they said it was too big. After that they told me they would take my helmet for my trike because it was an advanced helmet again that was inaccurate they told me they had to scan my ID what can be scanned can be manually entered but they did not want to do that do not trust them do not go to them.
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September 2023 by pam green
Our new Framily (family-friends)! They have been such a blessing and a big big help! They have been helping us get out of a pinch with items we inherited.I just want to give a shout out to Deb, Will, Alex, Damian and the rest of the team there. You all are so kind , patient and professional.I appreciate you so much?Pam
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August 2023 by Alexander Willems
Love these guys… always take good care of me and have never tried to take advantage… everything I could hope for in a Jewelery and Loan Shop!
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August 2023 by Ignacio Moya
Great experience, Damien was professional and offered me a fair loan option for my items. While they were being valued I enjoyed viewing what was for sale, the show room was clean and organized. I will definitely refer SM Jewelry & loan to my friends and will be coming back to make a purchase on some great jewelry that caught my eye.
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August 2023 by Jarrod Swusdee
Quick and easy process without issues. Will likely use this shop again and leave a follow up review upon completion of the arrangements.Very friendly staff and store with great explanations of services and all info provided with details of contracts/receipts.They even made my service dog feel welcome by offering her treats!
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August 2023 by Kate Richardson
Amazing team! Great deal on an awesome guitar and amp- I feel so lucky to have found these guys- Alex, Damien, and one more homie I forgot his name. The best!
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August 2023 by David Y.
Great people! And pawn loans in California are a good deal. Significantly better than a cash a advance on a credit card
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July 2023 by Nader M.
This is the best pawn shop in all of Los Angeles, no exceptions! I have been to several pawn shops across the Beverly Hills, and West LA area, and for the last 6 years I have only gone to SM Jewelry and Loan for all my loan and purchasing needs. Debbie, the store manager, is the most personable individual you will meet. She is kind, respectful, and always goes above and beyond in helping me out. She always has a bright and cheery mood. I can feel comfortable loaning my items here no matter the price of what item it is. After having taken out dozens of loans, my items are always returned to me in the same exact condition, promptly and I've never had an issue. Absolutely the most ethical pawn shop in all of Los Angeles! And to be honest, it doesn't have that "pawn shop" feel when you walk in, it's light and airy and everyone has a great disposition. Keep up the good work!!!!
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July 2023 by Karl L.
Always a family vibe. Been a customer for 20years and have always felt comfortable with every one that works there! Fair and honest people make for a great business practice. If you are looking for a loan or some great jewelry, watches, guitars or gold and silver bars this is the place to go. I wouldn't dare go anywhere else. They've been on my side since day one. Ask for Debbie!
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July 2023 by Mb B.
What a great experience...I've never sold anything at a pawn shop, ever. We are moving to France and had a box of jewelry bequeathed to us from an old neighbor, a dancer in 30's + 40's Hollywood films. Damien was so friendly and patient, coming in with a decent payout for everything. Highly recommend !!
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June 2023 by Sohaila R.
I highly recommend this place. Bob is the person who helped me a great guy and very nice person.
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June 2023 by Christopher McGrath
Well the Guys and the. Lady. On there staff are just the best ,Very Friendly and patient with myself and other customers !! They also are very knowledgeable when it comes to silver and other items that I have taken it to sell ,Have allways Given me too Dollar from the 1st time I visited Rite up till Wendsday when I went it to pick up a few items they had given a loan for Last month
