This Spectrum location is permanently closed. Reviews mention a reverse ATM for cash or check payments. It is noted as not a good place for account questions. Specific staff members are praised for being professional, welcoming, helpful, tech-oriented, kind, and efficient, with quick service for installations and phone issues. However, a corporate decision to discontinue support for a specific lifeline program received significant criticism. The overall customer experiences with individual employees were often positive, describing them as great and a pleasure.