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April 2024 by Konst Law
Very loud place, mostly caused by screaming employeesParking: ask employees to quit yelling. Nobody else is.
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September 2023 by A B
Customer service is great, you will see homeless kicking inside here there but overall this place is safe and clean.Leilani is doing great job and I think she deserve a
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August 2023 by Lin W.
Not friendly, inefficient store. Walked in and with two people behind the counter, stood for a full minute and had to say hello to get someone to acknowledge me and take my order. Note, I was the only person in line and there was no rush. Not a great start but I ordered anyway...went to the bathroom, came back and stood for another few minutes. The brown haired female barista made two orders--incredibly slowly--and my order was nowhere in sight. The other guy behind the counter stood wiping down things. I requested a refund (noting why) and he looked at me blankly and accidentally charged me again for the same order, before calling the supervisor to help. After it was processed, I shared the same feedback with the supervisor who gave a tepid 'I'm sorry you feel that way'.
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July 2023 by Jostyl T.
First off, very hospitable place. Made me feel very welcome and right at home. Justin took my order and was super professional, followed by Ana, her smile goes a thousand miles. Thanks so much for making my day! #Montana St, Starbucks! WooHoo!
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July 2023 by Rachel D.
This Starbucks is TOO LOUD TO THINK. I used to like coming here because it is clean and there are nice places to sit but I have become convinced the people who work here talk loud on purpose AND turn the music up loud in an effort to clear out customers. It's beyond frustrating.
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July 2023 by Yamit Florentin
This is one of my favorite Starbucks in the area. They remodeled, and the place looks so neat. The line moves quickly, and the employees are very attentive—indoor and outdoor seating.Great place to get some work done or meet friends or family for a coffee. They have free parking in the back. I'm trying to understand why some reviews here criticize their parking situation- I drove here twice already, and both times, I could find free and easy parking in the back; no validation is needed.My new favorite Starbucks drink is the 30" unsweetened green iced tea with peach. Delicious and refreshing. They got both my name and my order right :)
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June 2023 by Nuria Lefcourt
If you haven't tried new coffe with olive oil Oleata, go ahead and do it. I loved it and always went back to have my sip. I recommend you to try hot Oleata. Ice Oleata is not as good.
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June 2023 by Sage R.
Staff was condescending. After 15 minutes of waiting for an iced black tea (not a hard drink, right?), they had apparently forgotten about it. Asked what I'd ordered, and I said a black tea. He finally gave me a hot one and I said I'd ordered it iced. So, one of the waiters simply poured the hot tea into a plastic cup and added ice. Then he came out to my table, bent down on one knee, and told me the proper way to order iced tea. I told him I'd originally ordered an iced tea and that apparently they'd just forgotten about my order
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April 2023 by Gary Visionary
I recently visited the Starbucks on Montana Ave in Santa Monica and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted with a warm smile and friendly service from the barista.The store was clean and well-maintained, with plenty of seating options for customers to choose from. The atmosphere was cozy and inviting, making it the perfect place to relax and enjoy a cup of coffee or catch up on some work.As for the coffee itself, it was absolutely delicious. My latte was expertly crafted and tasted like a dream. I appreciate the attention to detail that Starbucks puts into their drinks and it really shows.Overall, I had a fantastic experience at this Starbucks location and I highly recommend it to anyone in the area. The service, atmosphere, and coffee all exceeded my expectations and I will definitely be returning in the future. Five stars all around!
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April 2023 by Joseph Kananack
Not a lot of power outlets but somehow a lot of parking.Parking: In back of store
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April 2023 by Irene A
Poppacino, mocha frappe, hot chocolate with almond milk.
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April 2023 by Chase C.
The employees at this Starbucks are more than accommodating!! They are so nice and are more than willing to help you with whatever you need. I've never had a bad drink from this Starbucks! Helena is so friendly and goes over the top with customers! This particular Starbucks is great for working! There are outlets which is such a need and there is ample seating (even outdoors)! There is parking in the back which makes it so convenient! Mobile ordering from this Starbucks is always fast and consistent! Definitely one of the best Starbucks on the west side.
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March 2023 by Clayton Williams
Great service and the employees are very nice and have great hospitality.Thank you ?
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March 2023 by Enoch G
My experience at this location is also unsatisfactory. This is more often than not every time I place a Mobile order, and when picking up, one or two items that I ordered on the mobile have been charged to my card, and I get there to pick up the items they aren't available which is quite frustrating, this happens more often than not. They never update their system. I don't want something different, if the items aren't available update it in your system so I didn't waste my time. The incompetency is unbelievable in some of these locations. Don't waste your time contacting upper management, they don't follow through..
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February 2023 by covertinvag
To many vagrants hanging out.Does not make a woman feel safe.