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February 2024 by Gina G.
VERY DISAPPOINTING! I bought two pairs of expensive goggles for my daughter so she could have the proper gear for her new swim team. They both leaked immediately. I went back to THE SWIM GUY one week after purchasing the goggles and they would not accept a return nor an exchange because they had been used. Yes, they were used once and failed to keep water out of my daughters eyes, which is why I wanted to return them - because they didn't function as they were supposed to. I am extremely disappointed that THE SWIM GUY does not stand by the products they sell. They don't care if they sell faulty products to their customers. I drove 30 minutes to go to a local store and not amazon.com, but I see that was mistake. STAY AWAY FROM THIS PLACE!
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October 2023 by Paul Clausen
I purchased a swim snorkel and goggles yesterday, 9/24/23, both of which are defective. The snorkel band is way too tight, and I am at the limit of what it’ll go. When you purchase it, the bag can’t be opened, so there’s no way of you knowing that the band won't fit. The goggles are painful on the bridge of my nose. They also leak. On the receipt it says all sales are final, which I understand but I thought they would give me in-store credit or exchange it for something else. They did not. I would not shop here. Buy what you need on Amazon. Buyer beware.
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October 2023 by Evan S
A great little swim shop with a fairly wide selection of suits. The staff was very friendly and helpful and the prices generally seemed cheaper than buying online.
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September 2023 by Paul C.
I purchased a swim snorkel and goggles yesterday, 9/24/23, both of which are defective. The snorkel band is way too tight, and I am at the limit of what it'll go. When you purchase it, the bag can't be opened, so there's no way of you knowing that the band won't fit. The goggles are painful on the bridge of my nose. They also leak. On the receipt it says all sales are final, which I understand but I thought they would give me in-store credit or exchange it for something else. They did not. I would not shop here. Buy what you need on Amazon. Buyer beware.
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August 2023 by Honest Abe A.
OK this review is a bit overdue. I've been into this store many times over many years. I was in there today for an issue on some goggles that I had just purchased last week, obviously no reflection (no pun intended) on the shop as they don't make them. Uninteresting details aside, the bottom line was both the Owner Michael as well as his associate went above and beyond to resolve my issue instantly, on the spot and with a great attitude to boot. If you can tolerate not saving the 35 cents on Amazon please visit these good people and help support a local business. Easy free parking in back as well. They are always very helpful and VERY patient too! I say dive in...
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August 2023 by Heather A.
I needed some swim goggles and found this place via yelp. The staff was welcoming and helpful. They helped me try on a few different goggles and adjusted the straps to ensure a good fit. I did a lot of research before stopping by and had an idea of what I wanted and am glad they carried the brand. They don't carry a large variety of swim brands so if there is a specific one you're looking for, I'd recommend calling first.
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August 2023 by Bing C.
I have gone to this business for years, as my kid is a swimmer. From day one, the owner has been nothing but rude, and condescending. If you have questions or don't know about a product, the owner will get very short fused and talks down to you. Especially if you are unfamiliar with a product or sport, or ask questions. I have visited this business on many occasions over several years. Today was no exception. The owner has been the same since day one. I was hoping to speak to one of his employees. I have not been able to find another specialized swim store in the area, unfortunately. His employees are always nice and helpful. If you want to be talked down to, like a idiot visit the swim guy in Santa Monica. You have been warned.
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July 2023 by Mandi B.
I only use yelp to lift up small businesses, but making an exception for this place. It's absolutely wild that the owner berates customers. The sheer number of people who've walked away feeling awful because of this man is insane. Dude, read these reviews and go to therapy.
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July 2023 by Lyndsey H.
SHOP ONLINE OR ANYWHERE ELSE!!! The owner (or whoever; the bald cranky boomer male is) is the reason why people who don't fit his desired customer base rather shop online or a retail chain store. He was condescending and rude as I looked in a specific size of suits, he barked at me, "Do you even know your size?! You're in [size he felt was too small for me]!" As a previous age group, collegiate, and now master's swimmer -- I know my size, Dick. I regret buying anything there but it was a last minute. I wish I read reviews before going but I'll never go back or recommend that place. Shop local ...but don't shop this local a$$hole!
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June 2023 by Matt Battle
I had to get new suits. It's nice to have a store like this close by.
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June 2023 by Meredith McCarthy
I'd like to support local businesses supposed to worshipping at Amazon. This is the perfect example of a community support it's a great store packed with every suit imaginable
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March 2023 by Lorraine H.
I had just purchased online new googles and the next day my daughter was wearing them in a meet when the nose piece popped. I ran over to get a new pair, and instead the SWIM GUY put in a replacement piece for my daughter- no hassle, no charge. Great customer service. Prices are great, super approachable and may an 11 years old day with his Kindness.
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March 2023 by Dave Silverstein
I had the best swim of my life after getting properly fit for goggles and fins. I highly recommend this place.
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February 2023 by Allyson Marcus
Michael is the best!! He helps with everything and it's my one stop shop for swim gear
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January 2023 by Sarah
I’ve been wanting to come here for awhile and they did not disappoint! Great selection of suits and gear and the sales staff member was wonderful and helped me find a few suits. The man helping me (I was I had gotten his name! Talk with curly hair) was highly professional, kind, and patient. I felt completely comfortable and will definitely be back.
