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December 2023 by Emily G.
I hardly ever write reviews but I'm compelled to write this one. I was out of my area when my tire literally popped while on the freeway, heading to an important medical appointment. I pulled over and called three tow/tire services in the area. Tip Top Toe was available to come the quickest. The technician who arrived was respectful, speedy and thorough--much appreciated given my urgent need to make it to my important appointment. I am so grateful for the prompt response during my time of need!
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December 2023 by Tiana B.
AWFUL service. As a management company I highly recommend looking for another tow company. They are the most incompetent tow company I've ever dealt with. Every time you call you get a different person and not a single one of them are capable of providing good service. We just waited over an hour for someone to come and pick up a car. The first person we spoke to apparently never put the call in, the second said someone was now on their way, the THIRD then told us they weren't able to pick up the vehicle after we had already wasted so much time.
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October 2023 by Susan D.
I traveled from across the country to Tip Top Tow in Santa Monica to help with my son's impounded vehicle. Jimmy and Chuck at Tip Top Tow helped me understand all the available options and ultimately feel comfortable with the decision that was made. Chuck and Jimmy went above and beyond to help with the vehicle, and its contents, both during and after my time at the lot. Their professionalism and their kindness was greatly appreciated by this Midwestern mom. I would highly recommend them to anyone!
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July 2023 by Chris Wicks
They were quick, efficient, and good value.
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March 2023 by Elyse B.
work for pd so that should say enough, left my drivers seat absolutely filthy and the leather is now stained black.
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March 2023 by Jay
Watch out. Sketchy location. Had my car here few days. Drivers are thief’s. Stole a gold necklace. Money. And some of my parts were changed out form my engine. (Police report was made) I know this cause my car only gets serviced at a dealer. The parts I had were aftermarket. Being that it is one owner vehicle and only serviced at dealer. The front desk person Lenard is also a thief. Kept giving me different prices, and stuttered as I confronted him. The owner seems is in a lot of fraud him self. Streets are talking and I know a lot of business owners around the block. Sells car under table. Smogs car illegally to be sold for top dollar. Drivers use and consume drugs. The old man on the bike (jimmy) is on disability and is getting paid under the table. As a lot of the drivers are. I know this cause a co worker use to drive for the tip top towing at one point. And well I also learned this when I got my car held up few days before I found it here. Wrong for business. Drivers are thief’s and owner is too. Beware. Would like to give it zero stars. Would not recommendService: Car towing
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February 2023 by Michael Hawthorne
This company is so unorganized. They will tell you one price from one persons and the next person you speak to will be a different price. The manager had a horrible attitude and interrupts you when speaking. I would never work with this disgusting company. I also would never recommend this company to anyone!!!
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January 2023 by Sonya Khan
Rude, unprofessional, incompetent, and not very helpful ???
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December 2022 by Kala Nikaido
They stole things frome inside my car!!!! It wasnt even in the impound for more than 1 hour. They are thives
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October 2022 by Tima SH
They will assault you financially and SMPD will top it off blaming city council. They all operate like an old mob of Santa Monica, and no one takes responsibility for $500+ bill.
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August 2022 by Jerrard Murray
Was towed for no reason
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August 2022 by Iam80hd
They turned on my car and tried to drive it and they snapped the timing belt - they refuse to take responsibilityService: Car towing
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August 2022 by Cynthia Nichols
Totally satisfied. They are very helpful.
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August 2022 by Rodney “Mistah Slick” McDaniels
Im still waiting for my property to return to meService: Special vehicle towing
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August 2022 by Marco Marin
Very aggressive and horrible non compassionate kind of business.