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March 2024 by Elkei K.
There is a parking building across the middle street from T.J. max to Wilshire using the 4th street. First 90 minutes parking for free. After 90 minutes, the parking fee goes up by $1.5 to $4 every 30 minutes. 1234 4th street.
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February 2024 by D Sim
I had a return from another store (San Bernardino) but the manager refused to assist. Told me that I HAD to go back to the original store to return the sweater I’d purchased because the tag said “pet.” Come to find out, it was an online return that got sent to San Bernardino, explaining why it didn’t have the original tags. I’m not sure if she was assuming I’d intentionally switched tags on the item (yikes. On sooo many levels if that’s the case, plus I don’t have the tools to do so) or was just ignorant to the process, but I found it a bit insulting nonetheless.
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February 2024 by Rooroo E.
They know what they doing as far as treating people with kindness and respect Last week or so I went to get some gifts for Christmas but unruly I came late so I didn't finish buying so I asked the nice secruty plz I need to buy I so on very soft voice he said at first No but me I keep saying Ihow bad I need it than he said le
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January 2024 by Baheya K
The Egyptian old lady in the dressing room is Very rude, almost shouted at us for trying to use one of the rooms. Its 19th of January at 10 am. She only smiles to her colleagues But not customers! she actually threatened me if i can complain her to her manager ! What is that! She used hate ethnic speech with me. Hated the experience. She actually jumped to a private conversation and started shouting! Her colleagues were there and witnessed it. Thanks to her manager who contained the situation. As for her , no ethics.تقول فخر العرب! مافي اخلاق
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January 2024 by Jacqueline Woll
Convenient location, and easy to find stuff in store.
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January 2024 by Rashad Sheriff
Alright good range terrible employees location also a big part weed smokers and homeless people loitering around be careful please.
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January 2024 by Winnie Lee
The selection and display were better than other LA TJs.There are more meat brands.
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January 2024 by Carol
I recently found this sandwich maker and stand for my makeup and many other items. The employees are nice and friendly. Never have a problem with returns. They also have high end items. Great location to shop at in Santa Monica.
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January 2024 by Andrea Moody
Both found sunglasses!! $24 total. ! BOOM!!!
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January 2024 by Cameron W.
I was checking out and the lady at the register had asked if "I had a phone number with tj maxx" and I said no so she asked if I wanted to sign up. I said yes, I thought I could punch in my phone number when I occasionally shop at tj maxx. However she started asking for my residence, my social security number and my drivers license. After all of that and the process of putting in information I asked her, "you need all that private information just to sign up?" And she said it was for the tj maxx CREDIT CARD. I did not want a credit card and she did not emphasize or even mention the credit card in the first place. When I was asking her questions for clarification on all of that, she had the audacity to give me a big attitude and say "it's for the credit card, were you not listening to me?" As she moved all my items off the counter to point at the picture of the credit card on the counter which she did not show me when I first got there. Now I have to deal with calling customer service and finding a way to cancel this credit card because it's getting shipped to my old address out of state which was on my ID. What a completely useless waste of time and pain to deal with this now.
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January 2024 by Emily J.
TJ Maxx has always been a great store, I've always liked going here more than say Marshalls or Ross. I come here with my mother often, and they always have a huge selection of things, and nothing costs too much. The service is always great, and the people are friendly. It can get busy around the holidays though
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December 2023 by Nina Soufinia
I had an great experience with the Supervisor of the TJMAX Who is Mrs. Yanira R. she was so sweet! she helped me regarding my Rewards how to access them so fast,By the way I love TJMAX
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November 2023 by Dominique M.
Great little two level store with so many great finds! Never found bad customer service. Always leave with something. I love to come on Wednesday and also enjoy the Santa Monica farmers market.
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November 2023 by Mayda Obeid
Didn't have such a good experience this time. The cashier made two mistakes in one transaction. She was very sweet though. So I give her that.Charged me for an item twice.... Forgot to give me the receipt that l needed too. I paid cash so l got my money back from the item l was charged twice. The manager was very pleasant and courteous and l was too. No need to be rude nor nasty. People make mistakes. I do.The store is way to cramped this time. I had been there before but this time maybe due to the Holidays wow you can hardly walk around with merchandise all over.I don't cross this store off my list because of the few mistakes. I found a very nice bag, sportswear too, candles. Eyelashes etc.One must not worry about the small things. Everything is small.....enjoy what it is good!! and be always grateful.
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October 2023 by Cosette Aparicio
I lost my Yves Saint Laurent sunglasses and they save them for me! So grateful with Yanira!
