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March 2024 by Geovanni Salazar T
Fast and a great job.
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March 2024 by Jessica Custer
Fast, helpful, good work (oil change and replaced wiper blades).
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March 2024 by Nick Johnson
Good people. Fast service and they don’t try to upsell you on things you don’t need.
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March 2024 by Jack Hirsch
Wouldn’t come back to here. Typically a fan of changing my own oil or taking it to my mechanic for an wholistic service. This experience left me feeling taken advantage of on multiple fronts, and distrusting the work that was done, and with oily handprints all over my engine bay window sill, and fenders. $125 for an oil change after a “coupon” is abusive. If I had done it myself, it would’ve been $50, and if I had taken it to my mechanic, it would’ve been $85 for a full synthetic oil change that I would trust was done right, replacing every seal, draining, rather than sucking the oil, checking the magnetic drain plug for debris, and trusting that no needless damage was done to my car. Valvoline decided to charge me an extra $8 for changing my filter because “it’s complicated.” Having done it myself, it’s a literal lego brick, not worth the price they charged. The price was bad, but the work was worse. After taking 15 minutes to write down my information, they mess with your tires, allegedly adjusting pressures to spec. Only thing is, I had taken them to my tire shop two days prior and gotten them perfectly balanced and filled to spec. The technician decided to fill my tires up to 40psi “because the tires are thick.” While this might be a good reason to choose a life partner or a wad of cash, it’s not a good reason to make me have to empty my tires of the excess pressure added. In short, way too expensive, slow and less optimal process for removing the oil, removing the benefit of draining contaminants, and giving me extra work. Hope that others don’t fall for the allure of quick change oil in the future. I surely will not.
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March 2024 by Allison Hudson
I told the manager Oscar that my experience would be a good commercial for Valvoline. “Woman (me) puts a big load of laundry in the dryer at her apartment for 90 minutes, drives to Valvoline and gets her oil changed, tires checked (didn’t need rotation), radiator fluid drained and replaced and all Lights checked ALL while she’s sitting on her car jamming to music and giving herself a manicure.” The rest is I had time to go to the bank, dispensary (off Pico & Overland), get gas and get back to my SM apartment for my laundry. Great service. Thanks Oscar! Talk about multitasking on steroids! Quick & thorough.
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March 2024 by Den Ko
Quick and professional
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March 2024 by Trevor Keveloh
Great service. People. Quick. In and out. Professional.But for some reason. My notification for "service engine soon" didn't turn off.
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March 2024 by Lawrence
Brian was extremely nice and helpful. Even though my car wasn't ready for an oil change yet, he helped me reattach a loose panel under my car with some extra screws. He also took the time to explain things. Will definitely be coming back to Valvoline again ?
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March 2024 by Mark Parisi
Fast efficient service
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March 2024 by Donna Sintic
What an amazing experience today! After my dealership moved, Pep Boys on Pico wait times (hours WITH an appointment) I took another reviewer’s recommendation & so happy I did. Superb customer service from my initial phone call through the maintenance on an oil change. Gywn was SO professional & knowledgeable & the mechanics were personable & thorough. Nice to watch the teamwork! Respectful, no high pressure up-sell and out in 20 minutes. I’ll be back!!!!
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March 2024 by Diamond Bender
Great customer service, knowledgeable speedy service. The employees were outstanding
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February 2024 by Daisy Quintana
Great customer service. Very efficient!
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December 2023 by Elizabeth Blozan
I've never been to drive-thru oil change before it was awesome. It was like being inside the SNL cheeseburger skit. Took no time at all, never got out of the car, they pulled up a coupon, $55 for regular oil out the door all lights fluids and tire pressure checked.
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October 2023 by Robert Hsu
Alex was very polite and helpful. Good dude overall. Same with others but didn’t see their nametags. Quick service I was in and out.
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October 2023 by Sam
Alex was super helpful and knowledgeable fixing my car when I had my under tray loose, highly recommend coming here!
