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February 2024 by Georg J.
A well stocked main-stream supermarket in a neighborhood filled with high-end speciality food retailers. There is ample parking and it really is the only place around where you can buy supermarket basics at reasonable prices. From the security guard to cashiers, the entire team is really unfriendly. It seems as if they are all overworked and exhausted. When an entire store is like this, one has to consider that the problem is very likely to be a result of poor corporate policy and store management. I actually feel badly for the folks working at this store.
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January 2024 by Nabil JAMIL
HiPossible to have the manager email of this Vons please ?
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December 2023 by Gevorg H.
rude and negligent attitude towards the buyer, starting from the employees and the manager, including the toilet not working, they answer the request rudely and deceive at the checkout, be vigilant
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November 2023 by Enoch G
The service is wack, and the management needs training on services. I hate going to this location.. even though this location is one block from where I live, I usually go to Ralph on Cloverfield a couple of miles, which is quality service and a great atmosphere.
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November 2023 by S M.
I've been going to this Vons for year's and recently had a good experience with Christina who introduced me to the Vons app, and the Weds and Friday specials - which I usually never paid attention to. I have the Pavillions app, and thought it was the same for Vons. Christina explained the app and how it works and I really appreciate the extra time and quality of her service. Date: 11/02/23 @ 7:26pm. Ref: 332602419000.
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October 2023 by Josh Walters
The store itself is fine. Most to all the staff are friendly and helpful. Stuff is 85% in stock at most times.The reason for docking 1 1/2 stars to 2 stars.1) Many customers (but not all) are rude and inconsiderate. Some will push by you with or without a cart and they won’t say anything. Others will block the whole aisle and if you say something they will ignore you or look at you with a disgusted look.2) After 5pm or 6pm and sometimes before 9am the flower department has no one on duty. Myself a few times and other customers on multiple occasions wanted to buy some flowers (especially behind the counter) and there’s no one out there at those specific times. Even going into the store to see if someone would help and they don’t feel like coming out to help. Would be great to have an extra couple of employees in the flower department from opening to 9-10am and from 5-6pm until closing or have someone that is standing around inside come out and help for a minute. The staff that’s normally in the flower department during the day are nice and friendly which is great and give them an A+++.
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October 2023 by Keesha S.
The absolute worst workers. Poor quality customer service. I went to the hot food deli on my lunch break and waited so long for someone to assist. I could see one of the staff and manager in the back peeking out at me waiting. They never came out and I ran out of time and had to leave. So unprofessional. Its a wonder they're still open.
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September 2023 by Neil F.
This Vons is a disgrace. - At least 10-20% of their produce is rotten or near rotten. - Their ice cream freezer is consistently broken yet they continue to knowingly sell expired ice cream that has repeatedly caused food poisoning. - Their security is unresponsive to naked homeless people INSIDE the store. - Their security is unresponsive to panhandlers, and buskers 20 feet from the front doors who have full-on setups with amplification in the parking lot blocking cars. - Their security is unresponsive to junkies 20 feet from the front doors shooting up in front of kids. I have reported each and every one of these incidents to employees and management, who do absolutely nothing. The freezer problem has been an issue for over a year. The management needs to be fired. The Vons should be reported to the health department or shut down.
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September 2023 by Charlotte K.
Spending the weekend at the beach was so satisfying and even more having a grocery store close by. I can say that the food from the deli/hot foods section was delicious and the woman that helped us with a long braid under her hat made the experience a good one. However the the employees at hat worked at Starbucks and the large, bald guy that checked us out were impersonal, awkward, and rude.
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September 2023 by Mr Pinero
Easy parking. Great selection. Fried chicken and champagne = perfect day! Enjoy.
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September 2023 by Joel Simard
Great selections from fresh produce. Well organized and good customer service.
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September 2023 by T W.
Cheating customers. I bought a 5.29 pound pack of chicken breasts and under the meat was a sealed bladder of water weighing 1.8 pounds. I paid 2.49 a pound for a bladder of water. I reportrd thrm to weights and measures a Los angeles government agency. The offered to replace the water with an equal weight of chicken. They are knowingly cheating customers.
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September 2023 by Ricky P.
It's ok. The location is ok. Parking is a little tight. The store is somewhat small for a Vons, but well organized. The people working seemed to be polite and helpful. Just wish it had a wider variety of grocery options.
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July 2023 by James M.
Elder Abuse Why are there only two line open that are backed up like crazy. Everyone in this line is over the age of 40 the cashier is over the age of 40. Something is wrong here
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July 2023 by Dino Z.
The food in deli is old, never they have anything, always always there's only 1 person and truly the worst mojo.potatoes , people are fine, no help