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October 2023 by w w.
Mario and Oscar were really helpful though, unfortunately, I already have to update this review about the overall experience as pertains to others. After this store closed, I called the 24-hour Robertson store to ask about my first order ever, which I had just placed here. I had to call there, since the Robertson store was still open. The supervisor there refused to answer my question. She also refused to confirm the toll free number I read, as one of 2 numbers on the store's site, as I asked if I should call there instead about my first online order, after her refusal. Then she deliberately hung up on me. I called the toll free number, asked my question and confirmed my order.The email I had been told, at this store, that I was going to receive to let me know to pick up my order here never arrived. However, the delivery date has passed. I called the toll free number again. Tim said my order was automatically canceled, since apparently I am not allowed to use their site (or app) to order this item it to be delivered to the store. However, the app, store and everyone at Walgreens said I could, processed the order this way and confirmed the order that way. I received no notification, as I kept checking the site and my email, that my order had been canceled automatically by Walgreens. I still have NEVER received an email notifying me that the original CHARGE to my credit card has been reimbursed either.I had to call the toll free number and start all over again. Tim said the online promo code I had used had expired so, after spending about over 3 hours altogether earlier listening to rude staff at other locations and not accurate answers, except at this store, in order to buy 1 item, I also had to pay more for it to now to be estimated to take twice as long for it to arrive. I still haven't received any notification it has shipped so I still don't know if it is ever going to arrive.I don't consider this store, especially, as in error. However, I don't think this should be the experience trying to buy 1 item that would ordinarily cost about $40 once in a blue moon at Walgreens.
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September 2023 by Linda L.
Another bad experience with Walgreens. I observed a woman in front of me talking to a pharmacist trying to fill her long standing prescriptions. Her records from her doctor were already sent twice, as they lost the first set. The pharmacist was very rude, argumentative, and uncooperative. I heard her say she'd fill it once, but it was a liability. What liability is there in filling a doctor ordered prescription that has already been taken for many years? What right does a pharmacy have to over ride a doctors orders? As the woman left I heard the two front desk clerks say sarcastically "everyone is taking opioids." Yes, people in chronic pain go to the pharmacy for opioids. No compassion, no understanding. Why are they in the health field?
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August 2023 by D. J.
This one star is for Chiquita in the pharmacy.Today, I came to pick up a prescription for my daughter. I heard Chiquita speaking rudely to the woman in front of me; at the counter. Then when I approached the window she was rude to me too. She said, "I need to see your ID." I replied, "It's my daughter's prescription." Like a robot, she restated the exact same words, "I need to see your ID." Not, I know ma'am, but I need to see your ID. I have picked up this medication for my daughter before, and I was never asked for my ID. I commented to the woman who was before me and was now seated, "She really is rude." A woman in line behind me heard me and said, "She's the worst. She's always rude." The woman who was seated agreed with us both. Well, I am of the mindset to switch to another Walgreens because I have zero tolerance for rude customer service, and if Chiquita is the best Walgreens has then, shame on Walgreens. Before I left I told the pharmacist to expect a complaint from me. I didn't shout, nor did I whisper. Chiquita heard me and walked over and mumbled, "All I did was ask her for her ID." It's not what she asked, it's how she said it, and she offered no explanation for asking for my ID.I doubt that Walgreens will do anything about Chiquita and her lame customer service, but they can never say they didn't know. As a customer, I have options, maybe the Walgreens on Crenshaw or LaBrea is an option for my family.
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July 2023 by Candi B.
Store manager Maribel was very rude and would not acknowledge online pricing for the product I were trying to purchase, she made any and every excuse not to sale me the item. First wrong product size, which was a lie, then wrong sku #, even though I had spoken to a different manager on the previous day and were told he would in fact acknowledge the online price.
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June 2023 by Claire S.
been coming here for years. it's a walgreens. does the job. lots of these reviews seem to be complaining about things out of the control of the store
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May 2023 by Bahadir K.
BEWARE!!! They are selling EXPIRED MEDICINE. I purchased an antibiotic ointment Neosporin for a minor cut. After opening and using it, I realized the ointment was expired 5 months ago. I wonder what all that employees do there all day. I attached the picture of the ointment and the receipt. Be careful everyone, don't buy an expired medicine. Apparently, it's our job to pay attention to the dates not all that employees wandering around and chitchatting.
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April 2023 by Mary P.
The rudeness and attitude of some of the staff tells me not tonever return
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April 2023 by Ebony R.
A well deserved 2 stars. Corner stores are generally inconvenient and expensive but this one takes the cake with absolutely awful service. Avoid it if you can. I certainly will. Leave it to the homeless who clearly stealing the products rather than deal with the sh@$$y staff, unlike the rest of us.I have never had an issue with the pharmacists so I am excluding them from my review. Just the front of house team.
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March 2023 by Sunny B.
It's a good wall greens clean, and the staff is attentive and keeps the shelves stocked. They're helpful in the photo department and pharmacy. Staff is good.
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March 2023 by Meron A.
I went this store today and treated badly with the cashier, a young girl who has no idea about professionalism. Thanks to a gentleman who works next to her could solve the problem. She shouldn't belong at front desk. I thought that's only me but she does the same thing on other people too. May be she is overwhelmed and she needs to take a break. No customers deserve to be mistreated by her. I like the store it's my neighbor store but if she is the only one working there as a cashier I wouldn't go again. I prefer to go another store.
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March 2023 by Miguel P.
I get it's not fun working minimum wage but jeesh...Nearly every employee here is toxic, from the pharmacy to the ones helping in the aisles. This place seems to draw a lot of bum customers that yell at the staff too.Literally a dump of a place. Would not recommend coming here.
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February 2023 by dari s.
why oh why isn't there a ZERO stars rating when you need one? i can't tell you the number of times this pharmacy has screwed up. on one medication, i asked if there were any specific instructions and they were too busy to let me know anything. after waiting some 20 minutes to speak to the pharmacist, i left. i found out when i went to refill it at another pirvately owned pharmacy, that it couldn't be taken with my vitamins or any dairy or it would be ineffective. the pharmacist there was floored when i told her that i hadn't been told these specific instructions that went with this medication when i first got it. it was right on their bottle of pills...but not on walgreens'. just one of the many reasons no one should be going to this walgreens. not to mention that they act like they are doing you a big favor. it's incredibly poorly managed. since my career was spent managing a chain of 176 stores in 17 states...it's unfathomable to me, that this incompetence is allowed to continue. i'm partly to blame for not taking the time to move to a smaller family owned pharmacy. mccarthy drugs..see you soon.
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December 2022 by Lois W.
I like this Walgreens because they always have a lot of things available that I need. Food, cleaning supplies, brand name hair and makeup supplies. IThe service is good too. The staff is always rather friendly when I'm there. Often times it's much easier to go there as opposed to the express Targets during high traffic times.
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December 2022 by Richard W.
My first time to stop by at this branch. And I did not get to the right entrance in the first place. I guess they changed the entrance to other side for safety and protection. The entrance is not on Pico Blvd, but on Lincoln instead.Maybe due to Christmas season and understaff, or maybe the parking lot is just too small, the store is not crowded and some of the shelves are empty especially popular items in pharmacy and on sale isle.2 cashiers are working hard efficiently to help people check out sooner and they are very friendly and nice. This Walgreens is small, yet with technology display that impresses me a lot. Rather than open and close the door, you know what's inside. This is like what I have seen in Korean subway station where people can simply tap and order to be delivered home before they board the train.It is still clean, quiet and safe to visit. The sign is not too strong or clear like other branches. Maybe this is intended to be a community oriented store?I do hope they fill the stock soon so people can get what they come here for. And again, this
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November 2022 by Amanda B.
The staff is very friendly and helpful. I appreciate their kindness and patience. They are very accommodating and the store has a great selection of products with good sales, so it's nice to walk around if you need to wait.