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November 2023 by Angeles Trees
Terrible customer service. There is never help and always long line to get simple transactions done. The bankers are slow and they are mean they also try to sell v customers some products that is not even real. Their system always down and never works. The banker named Lisa is the worst customer service representative I have ever seen. Not to mention wells fargo online system sucks and never works and that's the only reason we have to go to that hell branch.
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November 2023 by Angeles Place Productions llc. (Fetty S.)
Terrible customer service. There is never help and always long line to get simple transactions done. The bankers are slow and they are mean they also try to sell v customers some products that is not even real. Their system always down and never works. The banker named Lisa is the worst customer service representative I have ever seen. Not to mention wells fargo online system sucks and never works and that's the only reason we have to go to that hell branch.
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October 2023 by Rachel Jarvis
This location of Wells Fargo is awful the branch manager lady is very rude and in accommodating. She looks like she’d would be super nice and she is the farthest thing from it. I drive miles/20 minutes out of the way to go to marina del Rey or downtown Santa Monica bc the branch manager is so rude and there is never a banker available don’t go here!!
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October 2023 by Ellye O'Brien
Who can tell me why there is only one bank teller in the middle of the day?
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March 2023 by samai khalil
Female banker was stubborn, rude and with no help at all , she won’t even give any advice about the issue I had
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March 2023 by Kimmie Kilpatrick
Helpful!
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February 2023 by Pascal S.
On January 23rd,2023 2:20 pm We called and tried to open a new business checking account the representative did have any knowledge to answer to questions also refused to connect us with her supervisor! ?
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October 2022 by Joes Bashas
Who's giving this bank 5 stars? Wells Fargo as a whole is the worst in customer service. I walked into their building at 4:30 PM on a Thursday. First they were all mad and grumpy. Second none of the staff standing outside to greet you or guide you. The bankers three of them, two just chitchatting. The female banker was extremely rude. I had to walk up to her, and she said in an angry voice "CAN I HELP YOU?" I felt like I walked into the hood. There was also a woman who's the teller, who looked like a witch from Harry Potter was just looking at me really angry. I am noy sure why people here are mad. The only good guy was the banker Robert, only person who was a human being.
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September 2022 by Diego Brito
Actually have great customer service. Rarity these days.
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June 2022 by Christopher Okoeguale
Excellent customer service and good rapport by the staffs.
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March 2022 by John B.
Wells Fargo Discriminates against minorities and gives credit cards to identity thieves.
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November 2021 by James Wyatt
This place is great. Great customer service.
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September 2021 by Mike M.
Great branch and excellent bank. Had an issue and the manager here helped me personally. I consider moving my company to Wells Fargo now as well.
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May 2021 by Bar M.
3 minute to close and they suppose to be open but the rude security guard decide to close early and refuse to open, ignore the rules. It's Wells Fargo, not some small time branch, find some manners.
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April 2021 by Julie Epperson
People were patient and. Nice. Thank you
