-
August 2023 by willadean bryant
MY WORST EXPERIENCE WITH A BANK.
-
April 2023 by Isabella Mendez
Their hours are the worst. Most people are working during their open hours, 10 to 4, people who need to cash their check are unable to. It's not even open on Saturdays, which would help a little. I get that they reduce their hours because that way they don't want to provide benefits to their employees, which is horrible, but that also interferes with their customers. If this doesnt change I may need to change banks.
-
December 2022 by Sean Hellman
Bank of America appears to be financially strapped. First off the teller with bright, red dyed hair was extremely rude to begin with and inquired why I couldn’t just take their check to my own bank to cash. She then stated she needed her managers approval to cash a check. I have been cashing the same check there for years but this time the manager refused to do it because of a N in my name that was written as an M. Marcy, the manager refused to contact their customer that wrote the check and stated it had to be re-issued even though I have cash the same check dozens of times. And she also lied and stated she was not able to pull up that history as they do not keep those kind of records. My wife has been banking at B of A for 30 years and given all the poor service lately, this was the last straw. She will be closing her account. Bank of America can thank the rude redhead teller her and Marcy the manager for this.
-
December 2022 by Sean H.
Bank of America appears to be financially strapped. First off the teller with bright, red dyed hair was extremely rude to begin with and inquired why I couldn't just take their check to my own bank to cash. She then stated she needed her managers approval to cash a check. I have been cashing the same check there for years but this time the manager refused to do it because of a N in my name that was written as an M. Marcy, the manager refused to contact their customer that wrote the check and stated it had to be re-issued even though I have cash the same check dozens of times. And she also lied and stated she was not able to pull up that history as they do not keep those kind of records. My wife has been banking at B of A for 30 years and given all the poor service lately, this was the last straw. She will be closing her account. Bank of America can thank the rude redhead teller her and Marcy the manager for this.
-
November 2022 by Jessica Jimenez
If I could give zero stars I wouldTerrible customer service. I went in today, not busy at all; no line. 11/04/22 @ 3pmWent in to ask for checks and a young man with dark hair did not want to help me.He kept repeating to me to call the number on my bank card and order it there.When I kept asking him ok, but can I not get them here? He repeated” just call the number”. I told him I needed them by today and he said for the third time!“just call the number” so rude. Felt disrespectedNever felt the need to ever review on a place so negatively until today.Never coming here again.
-
October 2022 by julian parrish
Great atms when they do work! In the past year I've had either bad luck or just wrong place wrong time resulting in atm just shutting down or glitching out kinda weird now that I think back on it.
-
April 2022 by Anthony Cerda
Hours on the window say they are open until 6pm. It's currently closed at 445pm SMH
-
February 2022 by shannon nelson
Poor customer service. Do not use this bank with large deposits or other services involving large sums of money. Checking account is all i will ever use them for.
-
April 2021 by Luis Criollo
(Translated by Google) Bad service there yportelefo is worse(Original)Mal servicio ahí yportelefo esta peor
-
January 2021 by Krista Schaus
Worst bank in town! Manager is a lazy sloth. I have never been in line here less than 1 hour. They finally opened a second window when line made it out the door.
-
November 2020 by Krista S.
Worst service in town. I get the joy of going to 6 different banks once a month. This is the worst. Never waited less than 45 minutes. Manager refuses to leave the office. God forbid they actually see the horrific service they condone. Line out the door constantly. And not out the back door where its shady, oh no the front near the main street in the sun and heat. Fire everyone and start from scratch. Trained chimps could give better service.
-
August 2020 by Michael A.
Bank is closed due to virus and ATM machines have not been serviced but all open for deposits
-
June 2020 by Aaron Flores
Why does everyone giving around 1 to 3 stars and actually good service for me actually people are doing wrong with the service ???
-
January 2020 by Robert Manzo
Service sucks no cap. Putting my money in my piggy bank.
-
October 2019 by sandra Palacios
This is the worse bank of America ever the service is very bad they closed 30 minutes before the time. But the women tallers are very nice the problem are the management.
