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January 2024 by Sandy Goodwin
Heather was wonderfully helpful to me using my new insurance card and my discounts.
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June 2023 by Tony Ohm
If I could give this place -5 stars, I would. The staff is some of the most miserable people in the city, horrible customer service, they slow drag with everything and get mad at you for having questions. If you don’t mind driving a little more to save your sanity, find another CVS. This place is trash.
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April 2023 by Maria S.
The pharmacists are very nice, however the girls that do the register are always rude! If they don't like their job.... Get another one! Apart from that, the line is always super long.
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April 2022 by Diana J.
I had a terrible experience today at CVS Y Mas. The employee Dora was very rude and I literally could not comprehend how rude she was. I was just there to buy a passport photo and she literally gave a photo that was not well taken and probably said f it when in reality it wasn't even a acceptable picture you can give to the passport agencies.
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November 2021 by Christina H.
I was HUMILIATED AND EMBARRASSED FOR NO REASON BY A CHECK OUT CASHIER NAMED ANGELINA. But I'm not even sure that's her real name because when my boyfriend asked her - she replied "it's on the receipt in the bag". She is rude, far less than compassionate, NOT A PEOPLE PERSON AT ALL, assumes things without a drop of evidence - just based on her "opinion". She doesn't belong in that job at all. She doesn't belong working with the public at all. She looks like a librarian, perhaps she should work as a clerk in a library no one visits so she has the time to READ ALL ABOUT HOW TO TREAT RETAIL CUSTOMERS AND PEOPLE IN GENERAL. Avoid this CVS ON MAIN STREET AT ALL COST. There is a RITE AID just a mile away. They have always been nice to me.
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October 2021 by Mark M.
Bad service. Unfriendly neurotic employees. There are better CVS stores. They wouldn't even fill a prescription because the quantity was too high?! Wha? Everyone else fills it. Don't waste your time here, go to RiteAid right down the street and get some Thrifty ice cream while you're at it.
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September 2020 by S W.
Nice on the phone. Wished meds would have been done earlier. Love self checkout. Very bright inside. Homeless guy on bench outside talking to himself is a regular I hear. Conveniently close to a Pamda Expres.
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July 2020 by Rosa M.
Very bad customer service. I asked employees for help finding something One of them said they were going to ask another Employee where it was and never came back. The manager just pointed to the corner and said "it should be down there." I asked another one and he said he didn't know. When I went to pay for my things I gave him my coupons and he never used one of them or gave it back to me I was very disappointed and upset
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June 2019 by Kimberly B.
I really hate to give a bad help, but this is why . Dr wrote Rx for 2 times per day ( this will require a prior Auth that the doctor office does not CVS) so all they have to do is fax the office and wait a day or 2. This medication long term and dose figured out by labs. Pharmacy filled ONLY HALF THE RX . After my husband picked it up he read note. ( insurance will only pay for " once per day" ) . I called " Did you try to get a prior auth? My husband has taken this for years? " Pharmacists " NO" me " dont you think it is important to take medication the way it is prescribed by the Dr " only now are they asking for a prior Auth. Whenever possible go to SEEBER, THEY ARE THE BEST. only pick up this one medication at cvs because it's not carried at Seebers.
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February 2019 by Miguel M.
Worst customer service in Santa Paula, and it all has to do with one employee, her name is Dora, always complaining about helping customers. She makes rude little comments when doing a task that involves a little moving around. Makes me not come in here often just to stop myself from telling her off. Don't waist your time here.
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November 2018 by Angelica M.
This has to be one of my go to pharmacy in Santa Paula. Had to go say they saved me a couple of times. Went to a pharmacy in Ventura and they didn't have the medication. Called the CVS in Santa Paula and they had it in stock. Have to say the technician are very friendly and were able to explain to me my medication. Fast service too. Really love when the text messages when the prescription is ready.
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October 2018 by Joel D.
This Cvs in Santa Paula is excellent - everybody is very polite and works very hard and gets the job done - they have a lot of people to deal with and seem to be very very competent in everything they do- I have never had a problem, not one time with what they have done for me at the CVS and I've been there many many times- there also very prompt on your text messaging and filling their orders.
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June 2018 by Christine M.
I specifically called this pharmacy ahead of time to ask them if my husband needed anything to pick up my prescription for me. They told me as long as he had my name and my birthday it would be fine. It was not a controlled drug-- it was a simple antibiotic. It was not fine. My husband went to the pharmacy, was offered to pay full price since he didn't have my insurance card (which he refused), had to wake me up from my nap--a nap that was terribly difficult for me to attain due to my horrible cough-- so that I could give him my card. Then he had to drive back to the pharmacy to get the meds. Now I am back awake coughing... Wondering if it will take me another hour to fall back asleep. Why couldn't have they just told me he needed the card? Its like they wanted him to pay full price so they conveniently forgot to tell me he'd need it. I would've set it out for him and saved him the trip! PS. They also forgot to include the measuring cup that comes with liquid meds!!! Urgh!!