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April 2024 by Édgar lopez
Very bad service nothing to do with the photos on the menu I do not recommend it
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February 2024 by Nathan Kendricks
Every time I order from here something is always missing I don’t understand how this consistently happens.
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February 2024 by Tita Jauregui
The fact that day gave me the wrong order with missing items It’s not what threw me off, what threw me off is that I call to let them know and 3 min after we pick up our order on the drive through.on the phone we can hear the employees whispering calling me a liar and that they out the 4 tacos which was not true at all.Then somebody told us come back and get the two tacos not to mention that my large fries look like a small fries cause they were not filled up as a large fries, we get to the restaurant and employee tells my boyfriend that they can give us the two tacos because he did not bring the receipt, reminder I read the order number to the lady on the call that I have with them two minutes after or order was given, and we are arrive home , then the employees in the back whispering with each other calling my boyfriend a liar trying to get free food. The fact that they are so disrespectful and try to make us seem that we’re trying to get food for free. It’s unacceptable.Worse service ever, not to mention the manager raising her voice to my bf after he was called a liar, of course he got upset too. Worse service ever!!!!!
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January 2024 by Shila Guyette
It's
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December 2023 by Jazmine M
Ordered in advance thinking they wouldn't mess up but I was disappointed at the fact the somehow they managed to miss things in my order. Not only did I get home with missing items but had to drive back to pick them up I don't exactly live close & they did not comp me anything for the inconvenience. To top it off the person who handled my order was a manager. I am very disappointed.
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December 2023 by Deanna M.
Negative 5 stars if possible, I went here around 1 in morning, I wanted a small side salad instead of fries, he said no I can't,he said the computer wouldn't do that,i said can I pay extra ,he said no, I literally get a sub salad at every other jack in box, pretty sure the dude didn't know how to do it or just lazy,I'm going with lazy.. there's something about Santa Paula where every business I go to is horrible not just food
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November 2023 by Day aNcHoNdO
Ordered a 7pc Jalapeño popper and got a 5 PC and 2 chicken nuggets asked to get a full 7pc and I had to wait 20 min to get same 5pc and 2 dry and old no Jalapeño. Order was
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November 2023 by Loko Homie
Trash place didn’t even give me the right order. Was really happy to eat the stuff that I ordered but had to throw it away
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October 2023 by Ruben D.
Went to the one in Ventura and a few times I dined in both times around 10pm and it was freezing! It was colder inside than outside! Why do they put the AC on?? It just ruined the experience.
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September 2023 by Matteo L.
Gave me the wrong order not one but twice and still gave it wrong. I had gotten the wrong fries and were cold. Will not be coming back after this mishap
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September 2023 by Mary Diaz
The manager or whatever she is was rude omg ?
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June 2023 by Jose Arellano
I come to a conclusion all Jack in the boxes same old thing RONCHIE...
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June 2023 by A
Very slow when its busy but otherwise
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June 2023 by Luis L.
Not worth typing an essay about this location. Save your time and money. Dirty facility, poorly prepared food, staff is unavailable to clean. Transients take up dine-in area to sit and charge phones.
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June 2023 by Celia C.
Food was cold and after going over our order twice. Burger was not made how we asked. Voice on drive thru was low, we can barely hear it. Not happy with this drive thru order. Was only a few items for it to go wrong