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December 2023 by Kerri Conner-Stiede
The last time I went here was Dec 14th for lunch and I have to say the service is sketchy. I usually buy the all American that has 2x the cheese. They always just put one slice and when I say something about it they get upset. She accused me of yelling at her which I apologized for because I wasn't aware I was. I don't have great hearing and with all the people in there and the fans blowing maybe I did raise my voice. But they continued to be rude. They do not give out small cups so you can have water. They said they stopped during COVID which is not true because every other Subway I have gone to still does. I will never go to the Santa Paula location again. I can't believe they treat customers like that.
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November 2023 by Anna Gallegos
I said hello first which should've told me to just walk out. No one greeted me back, because the lady there named Maria was busy talking to another employee clearly not work related. She seemed annoyed to even have to ring us up for one footlong! Her whole vibe was as if she owned the place and even made sure I knew I was bothering her by twiddling her thumbs on the counter as if rushing me to hurry up and pay as I was taking my money out. She has no understanding of customer service and how to make us feel welcomed and left me wondering how others have to deal with her there. Definitely not someone I would work with. She needs to remember that the people coming in keep the business open for her to even have a job.
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July 2023 by Sonic H.
they don't even read the ticket when given an online order, they always get my sandwich wrong when i try to order before hand,
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April 2023 by Maki Kini
Don't order from here. I ordered a sandwich and ask for extra and didn't even put extra they put very light amount and then when I went in to ask for extra they said sometimes we can't put more we can't put extra. I told them if custom asked for more you just put more that's your business and she keeps saying I'm sorry I can't do anything about it and I told him that's very pathetic of a sandwich that you guys made. I think her name was Jax. The other two girls that was working just ignore the problem and gave kind of attitude faces. They don't know what they're doing or probably management told them to be cheap on the ingredients. It's not the first time I give them a second chance and it still happening
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March 2023 by Alexandra Luxton
Had tuna fish on wheat - twas delicious!! Staff was v helpful, & v friendly.
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March 2023 by Tatum Lazenby
Had a short interaction when I came to pick up mobile order and I have to say it brightened my day the gals working had a bright attitude and gave off incredibly welcoming vibes. This subway is doing right with their employees 10/10 service and attitude!!
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February 2023 by Owen Wilson
Subway has always been a go to for me, I love their black forest ham sandwich on the Italian herbs & cheese. This time tho went I asked for toppings she put a pinch of lettuce, a dash of olives & pickles and just a squirt of mayo. I had to ask her several times to add extra until it became a sandwich and not just a grilled ham and cheese. Please don't try to skimp us on the veggies, I'm not asking load the sandwich, just put more lettuce than a measly handful.
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December 2022 by Meagan Tripp
Customer Service sucked! Specifically requested light mayo and she squirted her life away, then when i asked for more mayo to level out the mustard she again squirted her life away! She asked what i wanted and totally disregarded my request.
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November 2022 by joshua perez
Customer Service sucked! Specifically requested light mayo and she squirted her life away, then when i asked for more mayo to level out the mustard she again squirted her life away! She asked what i wanted and totally disregarded my request.
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November 2022 by Luis G.
Don't order from 8-9pm they won't have s*** because it's all packed and staff doesn't give two shits even when they close at 9, Ordered online but they cancelled it at 8:03pm and didn't get my money back till the next day, definitely never coming back they never answer the phone, obviously avoiding responsibility
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October 2022 by Camden Courcier
I really like Subway sandwiches. Some say how much better Jersey Mike's is, but there's just something I like about Subway sandwiches.
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October 2022 by Denise Wakefield
Online ordering not working. Called three times. No answer. Drove to subway they were open
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August 2022 by Doris
Had a delicious American club. Every thing was so fresh and good. Place was spotless and the girl behind the counter was polite and eager to please. And she made our sandwiches perfectly
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July 2022 by Francisco Marquez
Horrible!!! Staff do not care about customer service. Found gnats in my sandwich. Frozen Vegetables being placed in sandwich. Lettuce never green. Appears that owners do not care about the staff nor how staff treat customers. They never have containers for a side of sauce.
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July 2022 by Barbara Rivera
Workers are friendly (well some) but dang today 7-20-2022 it was Hot inside. They said there A.C. broke ??
