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March 2023 by Matthew Morgan
Everything running good phone's are always answered for an questions
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March 2023 by Hector M.
Definitely I will use U-haul next time , really save some money , it was easy and economic . Thanks again
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September 2021 by steve holmes
Place worked out great with these hard times to find rental trucks during Covid and people fleeing California.
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August 2020 by Paula Barone
Very friendly and helpful
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June 2020 by Thomas J.
I needed a rental truck for a few hours to move some furniture. When I arrived, the truck was staged at the front of the lot ready to go. I did an "online touch less"check in (Coronavirus) and was met by the owner with the key. Very friendly and professional! Recommended!
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January 2020 by Travis S
Didnt even try to be helpful. She was the most worthless piece of info ive ever got from ANY company
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June 2019 by Any1Unbiased ?.
BEWARE!!! The manager "if you want to call her that" is VERY unprofessional & HORRIBLY rude! It's so bad she should be terminated! Nobody should be allowed to communicate in the manner in which she did to ANYONE, especially not a customer that reserved on-line. We made a reservation to only receive an email a few min's before we made the 90 min drive to Santa Paula to be told "all trucks are reserved" ... not only did she not care SHE furthermore added insult to injury with her lack of professionalism & her cocky demeanor. Shame on the owner for not training his staff to be knowledgeable & act professional. WORST U-HAUL EXP WE HAVE EVER ENCOUNTERED!! Mind you we rent nationwide ... never again!!
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March 2018 by Joe Tipps
They're just bad. Call Oxnard, way better experience.
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December 2017 by Billy Fischbach
Crappy experience. Got charged for days after i returned the rental. had to call and get told i wasn't remembered haha. Never going back. Not sure how they are still in business. Waste of my time :). Older lady working there should probably retire.
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July 2017 by Claudia Leiva
I WILL NOT be giving this business my time or money. I just now called to ask about renting a truck. Before even asking for what I needed, I took the time to ask the lady who answered the phone how her day was going. To this she gave a short, disinterested response. I always give other people the benefit of the doubt and proceeded to ask for a rental, but what I wanted wasn't available. When I asked when would be the soonest, with a bad tone she responded, "I don't know, they come and go." Wow! Really? I still thanked her and proceeded to inform her she may want to watch her customer service skills as they are not good at all. I don't know how people can actually think they can run this type of business with little to no interpersonal skills. So sad. In an agricultural area such as Santa Paula, moving and transporting is a must. Therefore, it behooves such a business as this one to mind their manners. They should probably close down or sell their business to another business owner who actually understands about customers needs. There are so many well-deserving people who value earning a living and putting customers first. That is all I have to say about this business.
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June 2017 by linda rogers
Never open!
