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November 2022 by Stella's M.
Never again. When I pulled up there was no one else getting gas here which should have been my first clue. First pump's buttons didn't all work. Had to reverse to the one behind me. Bought gas & a car wash. Surprise, the car wash doesn't work! Was there a sign? No. Attendant told me to come back in a week, it might be fixed then. Um no, I want a clean car today. He can't figure out how to refund my card. He can't give cash back. Incredibly annoying experience. Go anywhere else but here.
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July 2022 by Donald R.
Dudes got issues with a dog taking a break outside the car while we spend 6$ a gallon on gas. Imagine getting a 1 star review because you hate animals, yikes
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June 2022 by Delainey M.
Such horrible customer service. I go up to the car wash and wait for the first car to finish and it started blinking green. So I go in. Then it broke. The guy who worked at the gas station comes out and motions for me to back up. I roll my window down and say "I'm sorry I don't know what happened." And he says, "Well, first off, you didn't wait for the car in front to exit (I actually did wait for the car), and then you went too far and broke the thing (The car wash told me to keep moving forward). Now I have to call maintenance. I'm supposed to take your license plate but I'm gonna let you go and pretend I never saw you." And he walks away. He said that all with an attitude. So I pull off to the side, and just start crying of embarrassment. He was so mean to me and I didn't even understand how I broke it. I think he was taking his anger towards the car wash breaking out on me. Worst car wash experience of my life.
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March 2022 by William C.
The pump at the Shell Station at 266 West College did not give me a receipt for the car wash code I paid for. No attendant in the kiosk. Called # and got manager, Jessica, who said to return & an attendant would give me a code. Returned - no attendant. Returned #2 - Attendant would not give me a code, which was odd given I knew the name of the manager, so had obviously talked with her. Glad I got my gas the first time or may have lost more $.
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September 2021 by Jonnika B.
Paid for a car wash. Didn't work. Attendant refused to let me go through again saying he can't give me a refund. I told him I didn't need a refund rather I just need to go through the car wash again since it didn't work the 1s time. He said this happened to four other people today so they would be out $40 if they gave a refund. I again told him I didn't need a refund I just needed to go through the wash again. He said I had to come back when his manager was there. And by the way, it's patronizing as hell for your attendant to call me sweetheart.
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July 2021 by Jeff L.
Rude employees. I stopped to get gas and I stopped at the pump because I got a phone call. Before I got out of the car, the worker came up and said I couldn't park there. So I just left and went to the gas station across the street.
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March 2019 by Joseph Beltran
Very rude workers who can t seem to answer simple questions relating to the service and products they provide.
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March 2017 by Brian the Hawaiian Chock
Self service gas station with car wash.
