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March 2024 by Inez Korczynski
Got to say those are very nice atms. 3 of them total, two together and one on a side.
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September 2023 by Joseph P.
DO NOT GO TO THIS LOCATION. Staff is unhelpful and the new system they are trying is terrible. Avoid if possible!!!
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November 2022 by Margie S.
If I could give this bank -- and in particular this branch -- NO STARS I would! This is the single worst bank I have ever dealt with. They have lousy hours -- 10-4 only -- and the worst customer service ever. They have only two tellers (often just one) and consistently have lines 20+ people long, while other employees sit in their cubicles. It is impossible to reach anyone on the phone. Their ATMs are often unable to handle basic deposit and withdrawal transactions. The staff is poorly trained and immensely inflexible. They would not cash a state-issued check for me because it has both my and my husband's names on it, even though it was endorsed by him to me. He is 83 years old and bed-bound. Although he has been a personal and business customer with them for nearly 50 years, they insisted on him appearing in person! I have been a BofA Preferred Gold customer for 28 years, and I am so fed up I could spit. Instead, however, this last experience has put me over the edge, and together with my other lousy experiences here, I've decided to close my three accounts and take my banking elsewhere. STAY AWAY. Any other financial institution would be better than this.
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October 2022 by Nick P.
Customer service is garbage.. managers offered no help only interested in appointments..auto change daily withdrawal limits on atm without notice.. nothing to assist besides we can make you an appointment or direct you to customer service #.. will most likely be removing funds and finding new establishment.. simple atm transaction turned into and hr of wasted time on my day off
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January 2022 by Deependra Upreti
This ATM decline my card twice I don’t receive money but they deducted money from my account still I don’t receive credit back to account
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March 2021 by Melvin P.
They deserve a 0. I have been dealing with customer service for months. No resolution. I have never dealt with this level of incompetence. I have talked to people in 5 states with no response to my efforts to close the account of a deceased disabled veteran. They have an endless range of new tasks for me to do. They appear to want me off of the phone as quickly as possible. And with no intention of solving a simple task. Some employees are simply rude. Althea from South Carolina tried to help and was nice. Fifteen months since the veteran passed away. No progress in sight. B of A has no respect or concern for their customers. I have sent in two notarized documents. Six death certificates. Six court documents installing me as administrator of the estate.
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January 2021 by Zac Lampson
Inexperienced tellers / bad managers
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July 2020 by Jessica Y.
I know none of this will ever matter because it is B of A, but I would like to let it be known that their new thing is to have a teller come out into the line and ask what you are doing there. This seems to serve no purpose, as they ask this and do nothing afterwards. Seemingly, just to check if you are in the right place or not! When the teller approached me and asked what I was doing there I responded that I was there for a withdrawal. The teller responded..."from your EBT card?" I was mortified. I'm sorry...did you just assume I was on welfare? F*** this B of A and all their tellers. No, I am not on welfare, but will be moving all my money to Wells Fargo. Thank you for your assistance!!