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July 2024 by acheem hodge
I spoke with the associate Byron at approximately 7:00pm for an online pick up order. Byron stated the order was already picked up by someone else. Clearly BevMo does not check ID or the order number if someone picked up my order. Which should be a violation on so many counts when it comes to theft and underage purchases. I have paid for my order and not received any product in return. Emailed support and have not receive a reply or phone call. This is completely unacceptable! You all should be audited.
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July 2024 by Lezzy Borden
Humidor is disgusting, I just spent $100 on cigars to gift to coworkers and every one of them is crunchy dry.
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April 2024 by Ann
I never realized how much other than alcohol is really available at bevmo . All types of snacks ,cereal and even sugar .also tons of frozen stuff and ice cream.
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March 2024 by DR.STEVE GARCIA
This location has more food offerings than previous offerings.
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February 2024 by Ariyah F.
me and a couple other friends went into the store to look for a drink. we took a while to decide what we wanted but we didn't cause a disturbance to others we kept to ourselves. one of my friends had a phone call to make so we left for a couple minutes. we came back to the store after the call and we were declined service without a explanation and they kicked us out. I feel like it was judgemet because yes, were were college students and on top of that all of us were people of color. I feel as though it was a racial decision and was very uncalled for. I believe me and my friends should have the right to go to a store without being judged for being young and/or POC which ends in us to wrongfully be kicked out of a store. very unprofessional.
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February 2024 by Joe
What happened to this place? It's very recent like 2024 this stores prices went way up and service went way down
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January 2024 by Gio Vado
You give really good deals for the people thank you. Can I get a discount or a coupon that be really nice I recommend all of my family over there
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January 2024 by joyce deem
They have everything you need. Friendly employee's. Helpful when neeeded.
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January 2024 by Jonathan Hamilton
Seemingly understaffed. The staff that is there is usually friendly.
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January 2024 by Kent Gordon
Poorly organized. Needs merchandising management.
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December 2023 by Beth K.
Friday before Christmas 2023 9:20 a.m. At the cash register was a small, disabled woman who remained calm despite there being three people wanting a case unlocked or an exchange and four people lined up at the register. As soon as she saw this developing she took her two canes to walk to the side of the store to retrieve a cell phone to call for help from the back. Twice she called. After twenty minutes and no response she then had to walk to the back of the store to rouse the young man who finally came to help her, who took a big guy first at another register who cut ahead of me and another. Decided to leave. In frustration I remembered that Total Wine and More had opened. Discovered it just 1/4 mile away where I found the tequila I was looking for $23 cheaper as it was on sale for their grand opening. Yay! Signed up for their rewards plan. Sometimes losing becomes a win! Will not return to Bev Mo.
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WOW! I purchased 2 12 packs of beer - usually runs $40+ - now its $60+!(Same brand) I think my checker gave himself a healthy tip.
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November 2023 by Brandon
Best Hanson display in town!
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October 2023 by Priscyla C.
worst service ever when you trying to have a good time. my bf and I were trying to purchase some tequila and when we asked an employee who just finished smoking from his break, if it was this exact one because he knew the bottle but not the case he didn't give no eye contact, no friendly tone, no smile nothing, he seems angry at us for asking a simple question.. like it was such a vibe kill. (it was the one with gauges) beware of him! ps we ended up not purchasing nothing. just losing customers not even gaining.. director should be disappointed in his employee.
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October 2023 by Korinn H.
The worst customer service ever! I ordered a case of assorted wines online and paid for it, at 9:30am, to be picked up between 1:45 and 2:15 that afternoon. I got there at 2:00 and it wasn't ready. After about ten minutes I asked if I could change it to delivery because I had someplace to be. They said no because it was packed and ready to go but nobody bothered to tell me they that! They then put the case in a cart, said "have a nice day" and never offered to help me out! (I'm a 74 year old woman and there's no way I can lift a case of wine!). I was afraid I might say something I'd regret because I was so mad, I wheeled the cart to my car and proceeded to take enough bottles out to make it light enough for me to put in my car, then put the loose bottles back in the box. Of course it was the same scenario when I got home. I knew I would have to do it there but damn...! Thank goodness a new wine/spirits store is opening close by at the end of the month because I will NEVER go back to BevMo!
