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March 2024 by Gary E E.
Well it's like a bargain basement type of goods. Nothing too expensive you might just come in for a blankets . Knick knacks some cheap electronic stuff some groceries that you might need just to pick up on the way home. Nothing fancy it's just what it is. Service is good no complaints. They have a little bit of everything
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February 2024 by Teal Desmond
I was just absolutely shocked at the poor customer service and rudest managers I have encountered in my life! I asked the man if he could plug in a display to make sure it worked . The man said no. I was blown away. I walked back to the display and decided to ask and question him as to why. He said because it was a hassle. I was mad and said there was an extension cord he could plug it into and he said no because it was up high and he would have to go get a ladder. I said, And? He said , I'm not going to do that. I was shocked he blatantly said no, he wasn't going to do that. The woman with him was a manager too. She muttered something and I left.The Santa Rosa, can store on Mendocino Ave, has lost a couple people since Xmas, and now I know why!The store reeks negativity as soon as you walk in and is sloppy. The merchandising is poor and THEY DONT CARE!It shows. I will never go there again. They hate their jobs and the company is ok with that. They should be fired!
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January 2024 by Robert Miller
Didn't have what I wanted
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January 2024 by Joy Onwe
Nice store ?
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January 2024 by christine walace
Cheap toilet paper
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January 2024 by Yokiesha Morgan
Efficient. Great prices. Clean. Friendly!
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August 2023 by Chris Hanson
This place is gross.
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July 2023 by Janifar US
Bought nice toys for my grand children
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July 2023 by Zoe R
Good prices, nice staff.
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July 2023 by Bob Miller
I was looking for a recliner and they had just want I was looking for, and on sale. The clerk went out of her way to help me. Very good experience.
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June 2023 by Phanat Xiong
I don't usually shop at Big Lots but decided to visit. Friendly employees and the store were decently stocked. Great selection on candy, and the pricing was fair. Left with a couple of bags of candy for the commute home.
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June 2023 by Chris Senseney
Love Big Lots because of the prices I save money on difficult items I buy there .Laundry, cleaning,wooden hangers.
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April 2023 by Rosemary Hoang
Always a great deals. Good deals on spring items.
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March 2023 by shannon men
I love this store, great selection,good prices, if you look you can get great deals
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February 2023 by Mariana M.
It has been a long time since I haven't been inside this big lots store, and I don't remember it being so messy. It is a store that I can go back to, but I hope next time I'll go, it's better organized and with prices on the shelf, I grabbed a few things, and I needed to ask the price when I got to the cashier that was a bit frustrating. Customer service was great!