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September 2023 by William Hansen
Good experience
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November 2022 by Lord Buckley
I should have asked if they have a minimum charge before I went there. (Or they could have told me without my having to ask.) I have a van I go camping in. There's a light in the cargo area that I needed an off switch for. There is no auto electrical specialist where I live, and I really wanted to get this job done, so I went ahead and approved the work because I was in Santa Rosa, and not being able to easily shut off the light was really annoying. They charged me over $200 for a job that probably took no more than 15 minutes. No problem with the quality of the work, but if you have only a small job, go somewhere else unless you want to pay an excessive amount.Service: Electrical
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November 2022 by Starting Tech
They Never pick up the phone or call back
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October 2022 by Mason R.
Crooks. Save your money and go somewhere else. Never have I ever spent $1200+ on a tune up( 4 spark plugs and 2 coils) until today. Be careful with these guys
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May 2022 by Brandon W.
Bob, at Bill's, is one fine professional. My family has a 2006 Ford Mustang and back in 2019, the alternator went out and Bob was there and able to perform the work needed in a day upon receiving the car. The alternator that was installed was faulty and just last month, I needed Bob's help again and not only did he have the repairs done within a day yet again, he provided some education to me about alternators. Bob is a true professional. The cost, I'm not sure how to rate the cost because I did not price check other repair shops. From my perspective, the cost didn't matter because I need my vehicles to be functioning but suffice to say I paid under $1,305 both times. Thanks Bob, for the repairs, the hospitality, and the friendly "hello" with a smile.
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September 2021 by Serina Barreda
This place was is great service and able to fix my problem without costing me a fortune.
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May 2021 by Mike Stokes
I had an okay experience with these guys. To be fair when it comes to diagnostics I have a very high bar. I paid the initial $197 for an electrical diagnostic and unfortunately they did not diagnose the problem completely. Basically they said that they would have to redo all my trailer lights in order to make sure that it didn't blow a fuse again which is what the problem was. I may go back to them in the future. I guess the bottom line is is whether or not they diagnose your problem you're still going to end up paying $197.
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December 2020 by Serina Rios
This place was is great service and able to fix my problem without costing me a fortune.
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September 2020 by Christy Madrone
Very kind, reasonably priced, and I think he may have helped me even more than he let on. Bob is very friendly, and I will definitely be recommending this place to anyone who needs repairs.
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May 2020 by LaVonne LaCroix Kroeger
Being a single woman, these days it’s hard to find a establishment that you can trust, This place is owned by Bob, what a funny guy, but serious when it comes to making sure your well taken care of, he goes out of his way with superb service and always has since I have been coming to his shop for over 6 years. Never over priced and my car needs are always met. Bob checks things that you wouldn’t think of being taken care of. Being a woman I feel very comfortable and respected with my lack of knowledge when it comes to cars. Bob explains things so I can understand. Not once have I been disappointed in Bill’s Auto Electric. I will keep being a customer for a long time. Thank you Bob!!
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February 2020 by Christy Birch
Very kind, reasonably priced, and I think he may have helped me even more than he let on. Bob is very friendly, and I will definitely be recommending this place to anyone who needs repairs.
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December 2019 by Donald E. Lawson
Bob is a great guy and he has the best crew, experienced smart qualified. Highly recommend them for all your automotive needs.
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November 2019 by Jason K
Bob always does honest work for a fair price. I highly recommend this auto repair shop to everyone that I know!
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May 2019 by Jake Ward
Just went to Bill's Auto for the first time, very happy with his work. Fair pricing and had job done ahead of schedule. Will return - thanks Bill!
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December 2018 by Nancy Pless-Phillippe
Excellent service, nice people
