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March 2024 by Lindsay L.
The service here is top notch! These folks are friendly, knowledgeable, and helpful. My husband and I needed slippers and we both ended up with a pair of Acorns at a great value. The slippers are the perfect fit. We are incredibly happy with our experience and our purchase and will definitely return for future needs.
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October 2023 by Jim Valavanis
Ray and their team sold me a pair of the most comfortable boots I have worn in 20+ years!! This a great shoe store!!
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October 2023 by abby ferret
Wonderful service and great selection
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August 2023 by Misty A.
My go-to for shoes. Family owned; service is great. They actually help you find shoes and put them on your feet for you .. instead of just pointing and saying everything we have is out. They carry only quality shoes products - Sven handbags, wall-it's, cute and comfy socks. Birkenstocks, Naot, Merrill, Dansko, Teva. Etc. it's the ONLY place I shop for my shoes. And have bought several Sven and socks. Have been a frequent customer for about 20+ years now!
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August 2023 by Jolanda Cablay
Just came for their first day of their summer sale and bought super comfortable cute shoes and had friendly and welcoming and efficient help! I’ll be back!
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July 2023 by Madaboutbrubeck 1.
I forgot a shoe store could be like this: knowledgeable sales staff who know their shoes, could suggest brands for your foot issues, and help you get properly fitted. It was busy when I walked in, but soon afterward a salesman helped me try on several different brands (including some I'd not heard of)/styles/sizes and get just the right sandals for my wide, flat feet. Staff greeted every person who walked in the store, which is such a bygone yet personal touch. Could I have bought the shoes cheaper online? Perhaps, but it would have taken multiple missed attempts and returns. There's nothing like being able to try on different styles and compare. Shop local!
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July 2023 by Denise D.
Birkenstock Village is the "go to" place in Sonoma County for well-made sandals, shoes, slippers, boots, as well as a great collection of fun socks! They carry a huge assortment of styles and manufacturers: Alegria, Birkenstock, Taos, Vionic, Olukai, Merrell, Keen, Reiker Dansko .... too many brands to list them all here! Their customer service is outstanding: the staff are attentive & knowledgeable, & optimize your fitting & style selection based on your expressed needs. AND their prices are exactly the same as Zappos, Amazon, DSW - most major retailers. So please support this store & SHOP LOCAL - You're not saving any money on Amazon! It is super important if you're buying Footwear to compensate for difficult foot, knee, back issues, or you just like having really comfortable walking, hiking, everyday shoes. Being able to try them on first is really important: it doesn't matter if your friend says her "brand X" is great for her! I was ready to buy another brand from online descriptions/reviews; I'm so glad I got a chance to try it on in the store because they had a surprisingly high arch which was very uncomfortable. I ended up with some thing else that was much better for me! BIRKENSTOCK VILLAGE ROCKS!
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June 2023 by Tatiana T.
Terrible experience in this joyless store. Even though the Birkenstock shoe I tried was painful, the sales person said it would feel better after I wore It for a while. When I laughed at how funny I looked in a size 11 1/2 boxy Birkenstock, she was "unable" to find my size in any of the other "name brands" they advertise carrying. I think they just wanted me to leave as the other customers might be influenced by my joi de vivre! They seem to brag about the many other brands but do not stock them. I will continue to buy my shoes at Zappo's.
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May 2023 by Faye S.
I always go to Birkenstock Village when I need, or want, shoes. The sales staff is well-trained and knowledgeable about what works for my feet. When I developed Plantar Fasciitis my Podiatrist directed that I go to BV to be fitted with shoes and necessary inserts. Given that my car tends to turn in to the parking lot where the store is located, I did not need directions! And, I always stop in when they are holding sales because one can never have too many pairs of shoes!
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May 2023 by Natalie Brundred
I really love this place. They have a huge variety of really good, supportive shoes, not just Birkenstocks. The staff is so knowledgeable, and are very friendly - and patient! They brought me lots of different shoes to try, and encouraged me to do everything I needed to to figure out which were the best ones for me. And they really support our local community! Really, you can't go wrong there.
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April 2023 by Donia C.
Not impressed I went in walked around for a bit, found the Alegria brand I was looking for however there wasn't much of a selection like I had been told on the phone or color options. I asked for help finding my size to try on, the gentleman said sure never asked my size and went with someone elses shoe to the back and never came back. I ended up leaving after about 6 minutes of waiting and felt I wasted my time.
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March 2023 by Reta M.
I love there selection of shoe!They carry good quality shoes for women & men! Knowledgeable staff to help you!
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December 2022 by Brennan Stammer
They make you wear a mask and make a huge deal about it. Totally illegal and they are losing alot of business. Never going back how pathetic
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November 2022 by Ruby B.
Today I went with my friend to get a pair of slippers and I walked in the door and my first step into the door the older women with blonde/white hair that works there yelled at me to put a mask on before even welcoming me into the store. Rude.
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October 2022 by Megan
I had a wonderful experience at Birkenstock Village. I eneded up with 2 pairs. I worked with Melanie and she was attentive and patient. I will definitely be back.