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November 2023 by chris creighton
I am stuck in Europe and my phone doesn't work. Tried cancelling my account at SFO airport when leaving but was told the system was down. Now can't get their webpage to open.Problem solved, ?.Thank you Luis @ Boost.
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October 2023 by Paul Roach
Friendly and helpful
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July 2023 by Kim Rossel
Manuelo was awesome. Boost is not. My phone was stolen n the thieves are using it even did a device swap. Went in there for help porting and got help b but now I was told I still didn't get the port pin smh
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April 2023 by S R.
Boost Mobile has the best deal ever! I was able to switch my prepaid phone to Boost Unlimited for $25 monthly plan with unlimited internet data. What a deal! And best of all, I got to keep my phone number the same. Tip: Get your account number and Porting PIN from your provider before going to the store so the process will be quicker. Boost is owned by Dish Network so they are here to stay.
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December 2021 by Anthony Manos
This store has the worst services I have ever received. The manager was unable tpndona single thing for me I have never missed a payment in almost 4 years, the store manager was so rude to me an was unable to finda single payment I have made!!! Worst services EVER!!!
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December 2021 by MK Ultramoney
They don't know how cell phones work, save yourself time,money, and a headache and just go somewhere else. All they do seem to care about is selling their products
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October 2021 by Rolo “weeb” Jorona
They don't know how cell phones work, save yourself time,money, and a headache and just go somewhere else. All they do seem to care about is selling their products
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April 2021 by Anna H.
At 3:28 on 4/4/2021 my son was standing at the door to come in. He saw the employee in the store. She saw him. She locked the door in front of him with him standing there. Then walked away without a word. We knew they closed at 3:30 on Easter. I then called the store and asked why they closed early and would lock the door in front of a minor. Rosario responded... we didn't see him. He's 6'4 . How in tf can u miss him. And you cameras sure didn't miss you locking him out and closing the store early right in front of him. Then I asked for the manager and owners names to file a formal complaint with Boost Mobile. She refused. Then has to ask the other worker what name to give me (all while I'm on the phone. She finally said Jose. I asked Jose what? She said that's all the info I can give you. You can call boost mobile and complain. So I asked her.... You just closed and locked your store..... early... with a minor standing at the door walking in then lied and said you didn't see the 6'4 boy standing there....your refuse to give me your manager or owners name or contact info all cause you wanna leave work now... is that correct? She responded. I don't know what to tell you we're...closed now.... we called 15 minutes ahead of time to ensure they were open. Ans they still did this b******** Racist a** disrespectful Santa Rosa assholes. I bet if we were Mexican too and partaking in the Mexican festival in front of the store they woulda treated us different. Great job. Great way to treat your customers on Resurrection Sunday.
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March 2021 by Rolo Jorona
They don't know how cell phones work, save yourself time,money, and a headache and just go somewhere else. All they do seem to care about is selling their products
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February 2021 by XANthomy man
This store has the worst services I have ever received. The manager was unable tpndona single thing for me I have never missed a payment in almost 4 years, the store manager was so rude to me an was unable to finda single payment I have made!!! Worst services EVER!!!
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January 2021 by Theresa Furia
Quick and efficient
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November 2020 by twitter fom
If I could honestly give this place 0 stars I definitely would. This place sells their products over priced. They take advantage of the community who have no access to transportation and have no option to go here. Besides all this, their customer service is horrible it seems like their staff have no knowledge of what they are supposed to do. Don't shop here if you don't want to be sold a product overpriced, I would recommend sticking to purchasing products online.
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November 2020 by Jlyn Gordacan
New phone...I really like it. Much more modern than my old phone.
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August 2020 by Sierra G.
I wish I caught her name, but a young woman spent like 45 minutes today helping me fix my phone. I was previously a virgin mobile customer that got transferred to boost a few months ago due to a merger. i got my new phone mid July, but Boost gave me a bad SIM that left me unable to use text or internet without being connected to wifi. Somehow, even though i just became a boost member, the plan they transferred me to is considered outdated, and they no longer provide the SIM I need anymore.However, this young woman took her time carefully going through all their SIM cards to find the ONE LAST ONE they had that worked for my plan.Not only that but before she found it, she took the time to call the other local stores to see if they had one left, as well as calling I'm assuming her boss/supervisor for assistance since my issue was a uncommon and trickier to fix since tech support wasn't super helpful.Overall I really appreciate the effort she took to help me getting my phone working since the customer service hotline didn't help me at all.
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November 2019 by Dennis Damato
Dutton ave store charged $ 80 + tax on a phone they advertise on there wrb site for $ 29.99.....the sane phone...there rip off artist's. ...see you in court
