“We needed to replace our 2nd floor carpet and used this company. Danielle in the front office was very helpful with information until a salesperson could meet with us. Breanne is very knowledgeable and had some helpful insight into options available. She came out and took very accurate measurements and emailed her bid and even a diagram of the carpet layout. Scheduling was fluid and they were able to install 2 weeks earlier than originally planned since we were leaving on a trip.
On the day of installation, Ken and his crew were on time and got right to work. They moved furniture we were unable to and were very respectful of our house and contents. They finished in 1 day, but took care to do a very professional install. I wholeheartedly recommend this company for your flooring needs. We are a return customer and found them to again provide excellent service at a competitive price.”
“Designer Kristina walked me through selection of materials for a rockin' kitchen remodel. Cabinets, countertops, selection of sink, lighting, flooring, drawer pulls & more were all enthusiastically & professionally presented until I was ready to install w my contractor.”
“We reached out to a couple of flooring vendors in Santa Rosa for a commercial retail flooring upgrade. Kerry and Cheryl usually take on residential projects but worked with us to create a AMAZING new look at our store, Wild Birds Unlimited Santa Rosa! Tony and Francesco showed up on time, every day, on the days that they said they would be there. They had a much bigger job than expected when they pulled up our 30 year old carpet and found cracks and disintegrated concrete that wasn't expected. They professionally patched and prepped the concrete slab and then put down beautiful LVP flooring to make our store shine. Kerry and Cheryl are amazing to work with, they delivered everything promised and their installation team was A+! Don't hesitate to use this locally owned and operated company for your project.”
“North Bay Flooring installed my new waterproof, laminate, wood design flooring a week ago and I love it even more than I thought I would! They removed my old carpeting, tile and linoleum throughout the house and replaced it with my new flooring in record time.
Angel, the owner, and all that work there are incredibly helpful, knowledgeable, honest and trustworthy. When Angel came to my house to measure he let me know what flooring would or wouldn’t work for my house. This helped me to make important decisions much more easily than offerings by other companies.
He easily worked with me within my budget and timeframe and gave me excellent service.
I highly recommend Angel and North Bay Flooring. I still need to replace the carpeting in my bedrooms so look forward to working together with them in the future.
Thank You Angel and North Bay Flooring!”
“Great carpet shop. Amazing huge selection of AREA RUGS. I needed something specific, Doug Wagner was super. This is my go-to for carpets now, and especially area rugs.”
“Damien is your go to guy here. He unfortunately didn't have what I wanted but he took the time to make sure I was helped. Rather than just a sale he made sure I was taken care of.”
“From beginning to end every person who assisted in our choice of floor covering gave exceptional service. From accommodating choices and our constant questions to final scheduling and wall to wall carpet completion in our 3 bedrooms the experience overall was seamless. Customer satisfaction couldn't be better including clean, efficient and professional work by installers.”