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October 2023 by Maria H
I spoke with Angie initially for a 2020 ring appraisal and certificate, and she was kind and helpful. I planned to pick it up when Ramona was in, as she had been fantastic during the purchase. However, my recent visit was a letdown. Ramona's customer service was unapproachable and rude, a stark contrast to our prior experience. She didn't acknowledge my father's presence who accompanied me. I felt like I was charmed for a sale but got different treatment afterward. Ramona offered to clean my rings only after I left, which should have been done before. I appreciate the cleaning but was disappointed overall. Given my divorce, I needed the appraisal to start the process of selling my ring, and Angie mentioned the owner might buy rings, but Ramona said the owner wasn't interested. Inconsistent information left me disheartened. I won't return for future purchases.
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October 2023 by Christine Melody Price
I called on 10/16 at 10:08 a.m. to ask about getting a ring repaired and the woman on the phone was incredibly rude. I asked if she could break down the price, and she spoke to me as if she was annoyed I even asked. I will NOT trust my sentimental ring to someone who sounds like they don't care. I suggest others do the same.
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August 2022 by Chris Giro The Glass Man
Best jewelry store I've ever been to. The owner Mark is the best.
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June 2022 by Deborah C.
We have had a 30+ year history with Coddingtown Jewelers. First my wedding set in 1988, then an upgrade to add a ring guard. This was followed by diamond necklace, earrings and finally tennis bracelet over the years. I STILL take my jewelry to b cleaned and its always free of charge.
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November 2021 by The Glass Man Chris
Best jewelry store I've ever been to. The owner Mark is the best.
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August 2021 by Monica Stav
I've been here a few times and have always received excellent service from Ramona, who is very knowledgeable. If you're looking to support a local business with excellent customer service than U would definitely recommend Coddingtown Jewelers.
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June 2021 by Monica Tutor
I've been here a few times and have always received excellent service from Ramona, who is very knowledgeable. If you're looking to support a local business with excellent customer service than U would definitely recommend Coddingtown Jewelers.
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February 2021 by Wasabi R.
Hubby bought my wedding ring here back in 1992. I visited today to get an appraisal on a bracelet I'd just inherited. The owner (same guy from the nineties!) was super friendly and helpful and cleaned my bracelet, spent quite a bit time examining it and gave me a free verbal (all I needed) opinion of value. Oh, and no charge for the cleaning. In fact, he wouldn't take any money from me at all. But aside from the obviously nice "freebies", I was impressed with the relaxed atmosphere of the store - not one of those stuffy, museum-like jewelry places where you feel underdressed the minute you walk in the door. Another long-time customer was there and had a good rapport with the owner. Highly recommend. Here's the photo of my donkeys with the new bracelet that I promised to post - now I just may be the fanciest person to ever muck out a barn.
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January 2021 by Theresa Miles Tobon
Very pleased with the service I received at Coddingtown Jewelers. Mark has always understood what I wanted done and got it done. They are the best..
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June 2020 by Christina & Angela Schoenthal
We made a special order purchase on 3/14/2020 and paid in full, with the expectation that we would receive our item in 2 weeks. While I realize, that due to Covid-19, businesses are not operational, they have not made any attempt to contact us and give us ANY disposition as to when they may be open and have our item or refund. Two (2) of the three businesses that they own (Montgomery Jewelers, Coddingtown Jewelers and Gemstone Jewelers) have disconnected phone #'s. It is completely unacceptable that they have not reached out, nor issued a refund. We have no way to get ahold of them and are extremely angry about lack of response. I guess the only recourse at this point is to file a small claims suit.
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January 2020 by robert barrios
Very little selection. One person staff not very knowledgeable.
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October 2019 by Niaz Nafea
Service and selection were both average. Parking is good since it's at Coddingtown
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October 2019 by Sean W
Best jewelry shop in Santa Rosa. Great quality and costumer service. Highly recommend!
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October 2019 by Troy Collier
My husband wanted to buy me a new 3-stone diamond ring for our 25th anniversary. We searched numerous jewelry stores, as well as online sites and distributors. Once all of our research was completed, we decided to purchase from Coddingtown Jewelers... and we are SO GLAD we did!
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October 2019 by Tricia Harris
GREAT people, service