Common Sense Business Solutions is a leading provider of copiers and copier repair services in Santa Rosa, Sonoma County, and the North Bay. The company prides itself on its skilled technicians who offer fast, same-day service, ensuring most issues are resolved on the first call. Being local enables them to respond quickly, and their extensive inventory of OEM parts allows for timely repairs without delays. Customers consistently praise Common Sense Business Solutions for their outstanding customer service and professionalism. Many reviews highlight the team's ability to provide tailored solutions, helping customers choose the right equipment while also offering support for returning old machines. The company is recognized for its dependable and honest service, making it a top choice for businesses with printing needs. With a reputation for quick response times—often fixing issues within one to two hours—Common Sense Business Solutions has been a reliable partner for various businesses over the years. Their commitment to customer satisfaction is evident, as they continue to follow up until problems are fully resolved. Overall, Common Sense Business Solutions is highly recommended for anyone seeking quality copiers and exceptional service.
These guys are fantastic; if I could give them 6 stars, I would. They are responsive, quick, and professional. You can't go wrong with Common Sense Business Solutions.
February 2026
We have leased a floor-standing Konica Minolta from CSBS for a little over a year now and the product and service are just as great as day one! Thank you Ross and Rita for providing a quality product that has become a highly utilized tool for our fast-paced MSP.
February 2026
Common Sense Business Solutions has been our choice for office equipment for over a decade. They are always responsive and take care of things right away! They are the only choice for office equipment!