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January 2024 by Kevin G.
Sad and unimpressive pharmacy. Based on the location I was expecting more .. like it would be nicer than some of the other CVS stores in town but no. I think corporate has cut back on paying a decent wage as well as cutting staff to save money resulting in a store that looks deserted.
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December 2023 by Jasmin S.
I've had interactions with a couple people working at this store and they weren't the best. The lack of normal social skills is strong at this location, but I dealt with a guy named Melky the other day and he was absolutely amazing. Very kind and helpful. Need more employees like him to get hired.
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December 2023 by Maria D.
What has happened to all of the CVS stores!? They are dirty and cluttered. The carpet is disgusting. All of the stores from Santa Rosa to Sonoma and Napa are in the same state of disarray. The pharmacy never has your prescription ready in a timely manner. Bring back Longs!
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December 2023 by Jennifer A.
A totally understaffed location. I waited 45 minutes in the drive thru with just 2 cars ahead of me. Rx was not ready even though it is automatically refilled. They need to do better. The amount of customers they have demands such.
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December 2023 by Jenny M.
The owners of this store should be ashamed of themselves. I have been here multiple times over the years and am shocked at current conditions. Twice this month we saw one, yes one, employee covering the entire store. Try getting something unlocked or asking a question when the poor soul working is trying to keep his/her head above water. Local news needs to do an investigative report on owner and conditions!
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October 2023 by Kevin M.
Like most CVS stores, easy, well-stocked, and friendly service. The pharmacy was very good.
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September 2023 by Valentina S.
The cashier Juan was super nice and friendly. And this location always is well stocked and tidy.
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July 2023 by Jayden C.
I appreciate the service at the pharmacy. The people there are super sweet. All except one person. An older white man became really defensive when I asked for a prescription that wasn't ready yet. It was a miscommunication and I do not appreciate the defensiveness from that. The person before me was treated really nicely but it was completely different for me. (the customer in front of me is also a white man and I am not) smh it takes away a star from cvs.
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June 2023 by Debbie H.
Such CRAPPY service. If you have an alternative pharmacy- use it. A 5:00 promised cancer drug wasn't ready the next day at 11:00. Don't use CVS if you can help it.
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June 2023 by Justin J.
If I could do less than 1 star, I would. I tried to pick up medication for my girlfriend after her surgery here. The surgeon said it would be ready by 12pm. CVS said they are going to lunch and it will be ready by 1pm. I came in at 2 pm, and they said it would be ready at 5pm. This created a lot of unnecessary driving around town. I tried to call and expedite/escalate the issue as my girlfriend was in a lot of pain. After requesting to escalate the issue, they hung up on me. I understand being busy, but treating people like this who are concerned about their loved ones is deplorable. Terrible, terrible experience, and the CVS company as a whole should be ashamed of their customer service.
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April 2023 by Carol A.
I live 5 minutes from this CVS Store, is is the worst. It is dirty outside and inside, and the Pharmacy is a mess. After waiting 24 hours, and confirmation of a question for a routine prescription, they still hadn't filled it. I heard the Pharmacist say, I haven't checked the recorder yet on it. Took the prescription back, drove to Costco. Never again.
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March 2023 by Michelle Guevara
Always a quick and easy run for my couponing
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March 2023 by Michel S.
Moved my prescriptions from Walgreens to CVS and did encounter some issues with supply chain on some of my medication's. CVS was very helpful and very considerate. I am so thankful I left Walgreens and their horrific pharmacist and staff.
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February 2023 by Juan C.
Horrible and rude pharmacy staff . We always get better service with our friendly neighborhood drug dealers. Sad but true.
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February 2023 by Yolanda Magdaleno
Great prices