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November 2023 by American Lover
Excellent Black Friday Specials! Helmets are amazing. Thank you
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November 2023 by Edwin Martinez
Just an amazing experience. I took my three girls in to get sized for helmets and the gentleman that helped us out was just super patient and understanding did everything he could to meet their needs and wants but most importantly always made sure we understood how a helmet should fit.
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November 2023 by Brian C.
Great store, great staff. Large selection of tires at low prices and they mount them super quick, usually in a day, sometimes the same day. You can't beat the mounting price either. Mounting and balancing has always been expertly done. They also have an excellent selection of basic items in stock. If they don't have it in stock they get it delivered fast. The staff is always friendly and communicates well. I highly recommend this store!
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October 2023 by Glass Abattoir
Just got back into riding after several years in cages. Oh my how things have changed. The folks at Cycle Gear are great! They are always happy to spend time answering questions while I try on gear and they make sure I get exactly what I need.
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October 2023 by Sam Ayoubpour
Very helpful and knowledgeable staff. They ordered my Schuberth helmet, notified me of its arrival, made sure it was the correct fit, installed the SC2 communication and paired it with my mobile. A great customer experience.
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October 2023 by Brian Carroll
I've been getting my tires here for years. Great prices on tires and installation and great service. The crew is super friendly and helpful. Highly recommended!
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September 2023 by Teri Meadows
I'm very happy with the help I received from Drake. As soon as I entered the store, he asked if I needed assistance and stayed with me until we found the perfect size helmet for me. I highly recommend Santa Rosa Cycle Gear.
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September 2023 by Derek Keehan
Excellent service. I had a tricky problem and the whole staff got involved to help and the next day when I was in a pinch, my installer stayed late to get my tire mounted.They were also very knowledgeable about not only their stock but also about my bike.Quite helpful all around.
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September 2023 by Nathan Off Topic
The gear was nice and I got a great price on sale. Cycle Gear has a good selection. I was less then impressed with the sales staff. The young folks were clearly more concerned with cleaning their bikes out front then helping consumers. I'm sure I could have asked but it would have be nice to have been greeted and or acknowledged.
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August 2023 by EOZ Garcia
Nathan was incredibly knowledgeable, friendly and helpful to me in finding the best riding suit for safety and warmth. The fit was also good. I appreciated his professionalism very much! The sporty bag was a nice added bonus!
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August 2023 by Tiffany Saxelby
I went to go buy a full face modular helmet, and had no idea what I was doing or looking for Nathaniel was amazing. He was able to tell me how to fit the right sizing between the different brands and how they will break in overtime I feel comfortable with his knowledge and was able to purchase my first full face. Thank you so much Nathaniel.
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August 2023 by Casey T
Jared or lance maybe(?terrible with names) is awesome! He spent a lot of time and effort making sure the helmet I was going to buy fit me correctly and was going to be safe if I ever had to use it. Found out I had been upsizing in intermediate oval helmets instead of going to long oval like I should have been, now I have a helmet one size smaller than usual that fits perfectly and will be safe.
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July 2023 by Joseph Ettin
Went in for a beginner helmet for a Kitted out Moped and walked out with a helmet better than I was expecting.Talked with a very helpful staff member named Caitlin (sorry if I spelled it wrong). She laid out many options and informed me of the safety ratings each helmet had. We reviewed some of the features that different helmets had andI landed on a Arai Regent -X helmet, with top notch safety and great visibility, and most of all, a perfect fit. It was out of my initial price point, but she was able to help me workout ways to stay within my financial means. With the idea of getting a larger and faster Motorcycle in the next year, she suggested I maybe think of getting a higher safety rated helmet and one that I really would enjoy to wear, so that I would be safer from the get go and have all the creature comforts I wanted for the future.I was informed of their financing program, which I took advantage of. Dropped $350 and financed the rest for only $40~ a month. Safety has no price.I would certainly come back and plan to bring my cycle needs to them in the future.I really liked the lack of pressure. It was my option to get what I wanted from the beginning, but I was just given suggestions and options, which helped me make an informed decision in the end.
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July 2023 by Aaron Johnson
Super courteous and prompt. They made my exchange seamless and had a great attitude. Clearly the management sets good examples. There was also someone in training who was very responsive. His trainer took time to teach him the return process and was super patient and thorough during his explanations. I highly recommend this location.
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July 2023 by Diana Berry
Very nice and helpful staff , I was having trouble finding the helmet I wanted in my size and a young man helped me and took a ladder checked his inventory and found it for me. I also had ordered some knee knee guards online for pick up and had that ready for me as well .. I often get intimidated going to these motorcycle places but cycle gear made me feel at home and not inadequate.. they also have a large selection of gear and carry budget friendly to high end items .it’s more than likely going to be my new go to ..thanks cycle hear if it wasn’t for your staff helping me find a small helmet I wouldn’t of been able to pick up my new bike from the dealership that afternoon so thank you !Diana