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June 2024 by Z Cubed
Man at the counter with peppered hair was pausing mid sentence and chuckling to himself because we were trying to buy a fishing license as minors. He called his supervisor and she came over with attitude and was insulting us and making rude comments, was no help at all and kept being rude. These people live up to their stores name ?. Never coming back, Big 5 gave us perfect service and was a smooth purchase. What a bunch of jerks.
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May 2024 by David Ellingworth
Decent selection and price.. all in all a good place to shop for sports and sports related products
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April 2024 by NCS Hauling Services
Really good costumer service
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April 2024 by crytex 132
Terrible customer service, equipment is unsafe. They were screaming at us and harassing us.
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March 2024 by Christian S.
The employee were rude and told me to leave after he told us to get off the treadmill that we did then used the exercise bike the employees said we got to leave was not Pacific on what we can't do
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March 2024 by Gary E E.
.Well bought some running leggings and some shoes from them and bought a bike for my nephew there they have plenty of everything . Prices are okay look for this closeouts and discounts. Service is fine . Nothing it's ever perfect in life
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February 2024 by Sherilan Campista
I was very happy a bilingual young lady named Liz helped me find a pair of shoes .
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January 2024 by Seth Maddog
Cool place
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December 2023 by Oliver King
Most of the items are missing price labels
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December 2023 by joejay mercado
Lot of sale items.
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November 2023 by Nancy Hayssen
I came here looking for a day backpack - not that thrilled at the selection BUT loved some of the unexpected surprises - like women's yoga pants, North Face jackets - and great quality! Also good selection of shoes. Will be back!
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November 2023 by Сорбон Азизов
I bought online Stanley nesting 2-Cup cook set to pick up in store, but the lid was missing. But those guys did everything to help me - the checked all nearby stores, gave me a large coupon and tried to find substitutes since I had to leave for a trip the same day. I was surprised by their customer service, especially a young woman with brunette hair who managed it all to help me. She definitely deserves a raise.
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November 2023 by Nikki G.
I cannot thank Kaitlyn and Matthew enough for going above and beyond to help me over the phone and in person! I have a baby shower on Saturday and the rain was about to cause problems, they helped me make sure I had a canopy and walls for my guests and even called the Petaluma store to see if they had extra walls to ensure my guests would be out of the rain! Again I cannot thank them enough!
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October 2023 by Ian Nevarez
Don’t bother coming here to buy shoes. If their system is down then the associates can’t even go find you a shoe. What kind of store can’t go in the back and find a shoe!? They have new kiosks that aren’t well marked that you have to click through like online shopping and then have them bring you a shoe. I was planning on buying cleats and a new glove here but not after this. Terrible service model. Go to big5 down the street. Shoes were much better priced
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August 2023 by Stella Fryer
Clean, well stocked and organized, great selection!
