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September 2023 by Erik Ohlson
Nice staff and great service.
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April 2022 by Susan M.
Gina and James have been nothing short of a pleasure to deal with not only with our budget but their service is amazing. I have been scrambling to finish the renovations on our new home and they have been more than accomodating with arranging installation for us. I would have no hesitation in recommending them and using them again!
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June 2021 by Mt T.
We really liked the nice carpets we were shown which fell with our specified budget. Preferred to work with a local business rather than a large chain. We were given options for with total price of carpet/pad/install and were excited to move forward. The contract pricing was about 15% higher with added charges for travel and added charges for shipping the rug which we were not expecting. We had not seen these line item charges from other vendors. If you are on a budget, be sure to add some cushion over the total price you are quoted.
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April 2021 by D T.
I was in a time crunch for carpets before my moms move. measurements and carpet selections were a speedy process. Installation went great and my mom loved her new carpet. Thank you Discount Carpets
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March 2021 by Feli O.
Not open when I showed up at 11:45am. They had a sign that they will be backs at 2 but I have a 9-5 job so lunch is the only time I can come.
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April 2019 by Shirley S.
I am so happy with my new carpet. Thank you, Discount Carpets, for your wonderful service and a job well done! Gina and James were so helpful. The installation crew was fast. The carpet is perfect for my place.
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April 2019 by Jesse Marquez
Great people !!!! Great Service. This is my go to all flooring shop locally owned by locals. Recommended to all my FRIENDS and FAMILY MEMBERS. ðŸ˜ðŸ˜Ž
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December 2018 by Nicholas K.
Very helpful, knowledgeable, with reasonable prices. Their installation was fast, and i am happy with the the new carpeting.
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December 2018 by Cathi P.
Don't let the name fool you! Although yes, the prices are great, the service is not discounted! Everyone is friendly, detail oriented and professional. I admit, we originally purchased our carpet through Home Depot, thinking it was the most economical with good quality and service. We were so wrong! After waiting 7 weeks, we were contacted by their installation company on a Friday to confirm the following Tuesday installation. Over the weekend we moved our 3 bedrooms and Living Room into our Dining room/Family Room to be ready for the carpet. On Monday at 2pm we received a call that they were canceling our Tuesday morning install due to over booking! No other options were available and they were not able to provide a definite date for the installation. After numerous calls and being told "sorry, we are having issues" we demanded our money back. Now what? We have our entire house moved into our dining room and no new carpet. We contacted Discount Carpets because of the other 5 star ratings on Yelp, it was the best decision we made!! The owner takes pride in his work and came out immediately to measure our rooms, we chose the carpet and waited only 2 weeks before the install. We couldnt be happier with the quality of service, carpet and installation. This taught us a great lesson, big box stores are not the way to go. If you want good quality service, go local. If you want a friendly, detail oriented, professional company to install your carpet, Discount Carpets is the place to go in Sonoma County!
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December 2018 by Ed Hholcomb
The person who does the quote will judge you on your Animals and will decide not to do the work. I was going to have them do my kitchen 2 bathroom's and 3 rooms
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September 2017 by Rachel T.
We needed new carpet and I wanted to go with someone local. I'm so glad I did. They were so nice. Prices were very competitive. The installation went wonderfully. Gina really helped guide me in the right direction. We love our carpet. We would definitely use them again.
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April 2017 by Arturo Cabrera
Amazing starting with James and Gina and the installer cuality work when you deserved you're the boss when you call to get your new carpet installed there very good .....
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June 2016 by Julia S.
Awesome staff! The staff is wonderful to talk to and work with! Gina, you're the best, you're one of a kind!!! Thank you for being courteous and knowledgeable on the phone! To Ken and James: Thank you for all your hard work and dedication!
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July 2015 by Jen C.
I tried finding a piece of vinyl to fit my tiny entryway and searched several stores in the area (Home Depot, empire flooring, just remnants). The lady at Discount Carpet was very nice and laid the actual vinyl rolls she had down on the floor so that we could see what they looked like as a whole piece and be able to measure, instead of the tiny samples that the other stores gave. Not only that, but the price she gave was half of what the other stores quoted us. Just Remnants tried to sell us on their most expensive products, but this lady showed us exactly what we had in mind so I felt very at ease with the purchase. Definitely will be going there again in the future!
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April 2015 by Ande S.
Discount Carpets continues to provide us with amazing service! Over the weekend a charcoal-like substance ended up in patches on our new carpet. This morning I called to ask for assistance in properly removing the stain from the carpet. I was really nervous about trying a grocery store carpet cleaning product. I was given great advice. The carpet quality is such that all I had to do was use a clean rag and hot water and the stains came up. Thank you, Discount Carpets!
