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February 2024 by Jarru P.
I go here a lot for $1.25 stuff. I like the $ 0.50 greeting cards & the huge loads of holiday stuff I can find, not to mention the plethora of other stuff I get there. Yes, you might be in a line with more than 3 people, yes the staff is under paid & it shows sometimes, but after that line you are out of there with a ton of stuff & it didnt break the bank. I figure it's the "price" for super inexpensive (but totally good) stuff. Being a thrifty girl I will keep going back for as long as I can.
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January 2024 by Hua Su
Nice price lot’s stuff but sometimes check out very slowly and not organized but I like it
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December 2023 by Maria Verdias
I really like shopping at dollar tree stores.What I don't like is the staff today I went to buy some things and the cashier told me do you want a bag and I thought about it secondarily she got upset and threw the things no matter that I was looking at the attitude and then she muttered saying why didn't I grab a bag no? It's because of the 10 cents it costs simply for not having so much plastic, but it's really a very ugly attitude. If I were another violent person, I would have answered it, but it's good that I can tell you how bad the employees are. ??. I went to Dolar today in Santa Rosa in the Bennett Valley area, a line of, 20 people, a single cashier is about .40 mn to be able to pay, these stores are crazy.
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November 2023 by Jon Evan
the worst ever. Clerks are nice but the owner works them to death. There are several check stands but instead of hiring more employees they have 1 line that is backed up to the end of the store. Took me 30 min to buy something here. Its always like this. Super insulting. Everyone in line complains and jokes how guetto this store is run. The owner doesn't care. Just wants money. Poor employees. Really sad. Avoid this store unless you want your time wasted.
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November 2023 by Judy R.
They dont have enough employees. They open 1 register with a line of crowded stressed customers waiting to pay. The line extends to the back of the store. My back is bad and I cant stand in line for an hour. Dont give this store your business. The customer service is unacceptable. Employees are friendly and attentive, just overworked and overwhelmed. The store owner or manager really need to get help in this store. Its run terrible. Waste of my time. What a dump! 1 star
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September 2023 by Niaz Nafea
Between the way the merchandise is stored and the long lines, it's obvious they need more people working here.Workers are friendly. Parking is good.
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July 2023 by Dustin Danks
Would be 5 stars if they opened up more than 1 checkout line. I stood in line for 17 minutes. My frozen foods started to thaw. Almost dumped my bag out on the floor and walked out.
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July 2023 by Pedro Botello
a lot of people in line and only one cage already lasts 25 minutes to pay I can't believe they don't have workers.. don't come to this store if you are in a hurry
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July 2023 by A R
Unbelievably long lines *twice in a row*. Hey, maybe open another register..? I walked right in and back out because last time the line took over 30 minutes. I advise you do the same.
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May 2023 by Nancy Pless-Phillippe
Can always find things I need/want. But you need to have more than 1 cashier. She couldn't even get change for register from back...give her help..but very nice and patient.
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May 2023 by Lorraine Hinojos
Very busy store, not enough staff
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May 2023 by Art Wall
Long line. No help to open another register. This store needs more staffing.
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May 2023 by Siobhan R.
Very disappointed so I was not willing to stay in line of about 25 people for just a few items so I decided to return the cart and leave well once I was outside this employee looks at me and decides that I'm not welcome back which is insulting and totally unaccounted. I wish I could give a zero star cause you guys earned it
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April 2023 by Jay Kelly
The store was a mess as usual and despite a long line, it took a while for the cashier to call for another checker, which was mildly annoying. However, after joining the new line, I was pleasantly shocked to witness the very courteous and friendly cashier actually SAY THANK YOU to the customers!! All of them.Wow! What a concept - treating a customer as if you value them. Wish that happened more often.
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April 2023 by Skyler Martel
I have been coming to this dollar tree for a long time. I use to work at the Safeway in the shopping center. I have never experienced such rudeness. I had a broken product and the cashier raised her voice at me because she thought I was going to put it back on the floor after I asked my husband to get a new one. She proceeded to make jokes about the situation with another employee after walking away to put it in the broken pile. When she returned, she told me that she was placing it in the bag a certain way. I said okay. No worries. And she mocked “well you don’t want it broken” I walked out extremely embarrassed and hurt because I was never once rude and acted like I was going to put it back. Extremely upset and disappointed in the staff.