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August 2023 by Eric Lemanski
Lots of woman shoes. No Nike kicks.
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July 2023 by Noell Coronell
Working here 1 starShopping experience 2 star
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December 2022 by Kim Takemura
Huge store. Didn't have loads of time to peruse selection
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November 2022 by Brigitte Basso
Tons of shoes, didn't have many options for boots without heels. Staff was friendly and helpful.
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July 2022 by cheyanne helmick
first time coming here I love it such affordable prices I love that the 90s style platforms are coming back in style ? all workers so very helpful. thank you? keep up the good work
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June 2022 by Fernando G.
This is a really good store. It is kept very neat. It has ton of shoes, with good brands. You get to serve yourself. There are many sale items with additional markdowns. The best thing: the sales people don't "watch you" but are available if you need help. So far I really like this store! Go there and keep it in business. The only down side would be that my husband isn't happy because I'll be going there a lot!
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June 2022 by Lisa G.
This is a really good store. It is kept very neat. It has ton of shoes, with good brands. You get to serve yourself. There are many sale items with additional markdowns. The best thing: the sales people don't "watch you" but are available if you need help. So far I really like this store! Go there and keep it in business. The only down side would be that my husband isn't happy because I'll be going there a lot!
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June 2022 by Serena B.
Their clearance section is amazing! Super clean and always very organized! Jackie and Briana were super helpful when I had some issues with my DSW account and didn't stop until they figured it out.
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May 2022 by Katrina G.
I am really happy that there is a DSW in Santa Rosa. This store is located in the South Santa Rosa Shopping Center. I came to this store specifically looking for black high heels to wear with a dress. I came out of the store with two pairs. They have competitive prices for shoes and they have a good selection of shoes to fit whatever you are looking for. The store was well organized, clean, and it was easy for me to find the section that I was looking for. The customer service was great and the check out process was seamless. It was a great experience and I will definitely be back!
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April 2022 by Rebecca S.
I returned an online item on 3/28, email confirmation on 4/1 that my return had been received. Today is 4/12 and still no refund or update on the status. I called to see what's going on and they had no explanation, but that she would manually refund my money, could take another 3-5 business days. One order came in 2 days, the other took 12 days days to arrive. I will never purchase from this company again, with their unreliable shipping and returns!
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October 2021 by Deea ideas
Most shoes are $50 and up. Amazi g selection. A definite must try.
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September 2021 by jane G
New place, nice variety of shoes for all lifestyles,they also sell some accessories like socks,backpacks etc
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August 2021 by palakabear
New. Clean.
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August 2021 by Julie M.
Very excited to have a DSW in town. They have a go is start of variety for the family at competitive prices. I enjoyed perusing the aisles looking at all shoes. They have a decent Vans and Converse section. Definitely look forward to more styles they will be bringing in. Welcome to the neighborhood
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August 2021 by Dee G.
This store IS extremely clean and neat. It was still hard to find what I was looking for as the aisles were not marked mens/womens etc. After going up and down till I located the men's dept. with the pop music blaring so LOUDLY I couldn't hear my companion I finally found the men's dept. I take a size 7 men's tennis shoe and there was not ONE SINGLE size 7 in the entire store! The single clerk at the register was involved in a very long transaction and there was no one else to ask if they had any 7's in the back. Finally I was able to ask and I had to shout through my mask over the music. No stock in back. Between the noise and lack of stock I won't be back.
