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April 2024 by Victoria A.
What an awful place. The "piercer" summer is argumentive and has the worst attitude. She started off complaining about how she's the only one there , blah blah , wouldn't sell me jewelry let alone she would help me pick out a piercing and put it in. ( I had an appointment) so I said whatever I'll buy a piece of jewelry and still no. I got my piercing done a couple weeks ago and it's healed no reason to turn away someone. Not my fault you work there stupid girl
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December 2023 by Brigitte B.
Normally I never write reviews for places, but this time I felt like I had to. Do not go here for piercings. I went to get my first piercing, a septum, which is one I've wanted my whole life so I decided to go here on my 18th birthday. As soon as I went in I wasn't greeted at all, my friend had to flag down an employee and tell them I had an appointment. I met my piercer, Freya, and she only checked my ID. Didn't have me sign any consent forms etc. then we went into the piercing room and she proceeded to go on a rant about her boss and how she wanted me to pay her via venmo or cash, so she didn't have to tell her boss about the piercing. She was extremely unprofessional and made inappropriate comments which I will not go into because they really grossed me out. Then she pierced my septum, luckily she was clean and sterile about it. But when I looked over to my friends, they all told me it was crooked and Freya was like "oh I guess it is! What is up with people moving on me today?! you must have moved your head!" Which I did not. I didn't move at all, all I did was breathe. So she took out the crooked septum and offered to repierce it. Which I mistakenly let happen, because the second time she couldn't get the jewelry through. She was clearly very stressed out and guilty but didn't want to admit her fault, so she blamed it on an old apprentice who had mislabeled the tapers and the jewelry. I left the place balling my eyes out from the disappointment and pain. I really don't want anyone to have the same experience that I did and I really hope The Dungeon can do better with their piercers and I hope Freya learns how to properly give piercings.
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October 2023 by Jessica Hammar
Person working the back counter was off putting, because of this we were hesitant to purchase, but did. Took out purchase home and it was cracked. No returns. Very disappointed.
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August 2023 by Carly Agius
Love this place! Rad merch, endless selection of jewelry and had yet another FANTASTIC piercing experience from Freya. if I could give more stars, I would!Services: Ear piercing
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August 2023 by Lily Akers
Excellent customer service always! Freyja is an amazing piercer, very professional, friendly, and informative. Always a good experience when I come here!
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August 2023 by Dominic Olvera
I went in and I patiently waited around 30 minutes while the piercer was helping a customer I had asked her if she could pierce my ears and she said yesThen a bit later she asked me if I could return the next day and before I even answered she picked up the phone and started talkingBad service don’t recommend this place
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August 2023 by maddi donovan
I had Freyja to pierce my nose and she was hands down the best piercer I’ve ever had. She was super chill and welcoming. She was super informative about my questions and overall did great work. Super quick and easy. I’d highly recommended her if you go to get pierced.Service: Nose piercing
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June 2023 by Caitlin Lorenz
Great place! Freyja was who pierced me. She is very quick about it, knowledgeable, friendly, and just makes the process of getting pierced overall suck significantly less. I can’t wait to go back to her for more in the future!
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June 2023 by Derek Springer
Great experience! Quick, knowledgeable, friendly, and made me feel very comfortable. Can't wait to get pierced again!Services: Ear piercing
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June 2023 by Jazziie Britt
Terrible service! I used to love this place and always get my piercings there. Today I called to make sure the piercer was available to do a nose piercing and the guy who answered said yes and that she will be there told 7. I got there around 6 but she was piercing someone else so I waited, when she was done I told her i wanted to get my nose pierced and she said I would've had to call and make an appointment, if I had known that I would've made the appointment when I called but the guy never said I had to make an appointment. The piercer was very rude, I will never be giving them my business again.
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May 2023 by Sarah Beatty
Came in to get my lip re-pierced and had the pleasure of Freyja being my piercer.I’ve been to a few shops in the area but from now on Freyja will be the only person I want to pierce me.I felt super comfortable during the entire process and she was incredibly knowledgeable of everything.If I could give her more than 5 stars I would.Service: Body modification
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May 2023 by Hana Wachsmuth
Went in for a last minute piercing and the piercer was amazing, quick and clean. They helped me answer all of my questions and concerns! 10/10 recommended for piercings!!Service: Ear piercing
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April 2023 by nate carroll
Funky shop with all kinds of fun stuff. Piercing studio as well. Super clean. Super awesome and professional piercing artists.
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March 2023 by Anahi Eufracio
Went in for a piercing service and arrived 15 minutes early to my appointment which was met with the piercer rudely telling me to be on time next time instead of asking me to wait. During the service they were also unfriendly for such a vulnerable moment. Overall, the whole experience was just uncomfortable, and not a safe space for getting your body modified. I would suggest to go to another piercing shop for a much better experience
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March 2023 by Anahi E.
Went in for a quick supportive piercing service and I happened to arrive early to my appointment and was met with a very unfriendly and rude piercer (I believe their name was Marvel) who told me to come in on time next time instead of just asking me to wait which I would have gladly done. During the service, they were also just not providing a safe and comfortable space for getting any type of piercing procedure. Overall, I would suggest to go to another piercing shop for a much better experience.
