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March 2024 by Diana Andrade
Easy access to the unit and customer care was great they were very friendly when moving in and understanding when moving out. They even asked if we needed more time and they would work with us if we did need a little more time to move everything out.
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March 2024 by Marina Beckwith
Lamone was wonderful, he is very good at his job. He greeted my husband, and I as soon as we walked through the door and immediately started helping us. He was very quick with helping us solve all of the minor troubles that we had. If this is the type of character you guys have working for you I am very glad we chose to store our things here.
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March 2024 by Beatrice O. Muñoz
Great host and I am truly appreciative for my unit and price I paid!
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March 2024 by Eymard Bracamontes
Great service, very informative and explained everything clearly!
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March 2024 by Eric Decker
Had an amazing experience with Pam at the Steele lane location. She was very knowledgeable, and had the best customer service, I have experienced in years.
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March 2024 by Nicole Barlow
Pam and the manager at the steelw lane location in Santa Rosa CA are the most professional and efficient customer care providers I have ever met. They have accommodated every need and concerns I have had and made this move as smooth as could be.iam VERY thankful for them both and if was up to me I would give them both a substantial raise in pay. They both deserve an award or something for all they do. Pam was amazing. Thank you for hiring these 2 employees as they are wonderful.Best wishes and happy moving?Nicole Barlow
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March 2024 by Jose Anal
Perfect customer service very helpful
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March 2024 by Helen Reynolds
Excellent service friendly and professional. Lamone really helped me out with a credit to my account which I was so very grateful for. I will definitely recommend to others!
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March 2024 by Pat Yancey
Helpful staff (Lamone), clean facility, competitive price.
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March 2024 by Steve Simonds
Great customer service on phone and in person
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March 2024 by Travis C
So far so good
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March 2024 by Tom Young
Made online reservation and within five minutes, received a call from the office (Lamon; who was super chill & knowledgeable) to organize additional information and a walk-through visit. Efficient, quick and professional. The facility is clean, well kept with easy access all around. The only downside is, there’s no temperature control but at present I’m not storing anything that requires this feature. I’ve been in other storage facility these over the last few years and I like how easy-going this atmosphere is. Check it out!
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March 2024 by Jim Jones
Great Customer Service. Overall wonderful experience.
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January 2024 by Nicoletta Vegan Thibeault
Had an amazing n pleasant experience here ☺️ 0 complaints from me. Very friendly staff, kind lady, who set me up with a decent unit that fits our needs in an efficient and professional manner
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January 2024 by A A
Excellent customer service, communication.
