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March 2024 by Beth W.
I am a low income senior and the co owner (I think his name is Edwardo) as well as Alejandra treated me with respect and consideration for the financial burden of fixing my 20 year old car. I asked them to quote a certain low price and they did that, and ended up only charging an extra $200 to replace the AC system, which I didn't realize was broken. I know that other places told me that the car was not worth fixing, or condescended to me because my am older, but not this place!
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March 2024 by stephanie smith
I am so grateful for the service that I received at First class auto body. Alejandra kept me informed. I knew exactly what was going on, at each juncture, and when parts would arrive, I was able to pick my car up on time, and it was far cleaner than it was when I brought it in. I am so grateful for the staff at First class auto body. I will recommend them to anyone who has need of an auto body shop.
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March 2024 by Dennis Holt
We've been coming to this shop since it was Monroe Tires (30+ years) The service here is wonderful. Edgar, the shop owner and Alejandra, the service manager are wonderful. They stand behind their work and make sure the work is done properly while updating you as the work is being done. Anyone who needs automotive repair, auto body work and/or tire and suspension service should come here.Dennis
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November 2023 by Michael Wax
Excellent customer service. Very responsive and completed the alignment on time and for a fair price. I plan to use them again for my other vehicle.
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January 2023 by Willie Carrillo
Professional work 100% recommendService: Painting
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December 2022 by Logan Ochoa
First Class Auto Body is awesome.They will make your car look and feel like new. They work fast and do an incredible job. They’r the best in all Sonoma County.
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November 2022 by Goose G.
Had some work done on my car because it did not pass smog. When I dropped the vehicle off I was told it would be a repair focused on getting that problem fixed as they also do smog inspections there. The estimated time of repair took longer than anticipated as more issues were found. This was expected. What was NOT expected is the lack of communication between the shop and myself. I would call to check in and no one would know what was going on with my vehicle. I would get passed around and finally someone would tell me that they'd call me back- which never happened. After nearly three weeks, and various part replacements they could still not find the issue. I finally started a dialogue with someone that stated he was an owner. He stated that there were various other issues and that the main issue was that they only had one person that was familiar with the type of vehicle that i brought in. This was odd to me and I wish they had told me this upfront when I dropped off the vehicle. After about four weeks they told me that the repair was still ongoing and that it would possibly cost me more money to find the real issue but they couldn't tell me how much as they could not pinpoint the problem. I was already well over my budget and given the fact that they seemed unsure about the repair work- I decided to pull my vehicle based on the information they had told me and what had been done up to that point. The vehicle still would not pass smog and the owner suggested at that point that I take it to another shop that specializes in exhaust type of repairs. Again, I wish I had been told this upfront when I first dropped off the vehicle. I ended up taking the vehicle to another shop, told them the problem I was having and they fixed it. Along the way, they pointed out issues with various points of the previous repair- issues that I was told had been fixed, parts that were supposedly replaced and things I had paid for already in the previous repair. The vehicle was actually left in a worse shape after the "repair" than it was when I brought it in! I feel this shop took my money, wanted to take more of my money, didn't do what they told me they were going to do, charged me for work that they didn't do- which I had to pay another shop again to repair and ultimately was not upfront and honest. Communication was poor until I went to management but at that point it was well into the supposed repair and nothing was done to alleviate the situation. My overall experience was very poor and in no way would I come back to this shop. I don't feel they were honest or professional.
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October 2022 by S Lucey
They did such a nice job repairing my car after someone hit me. I came back to a beautiful paint job and a shiny clean car on the inside and out. Thank you so much!
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June 2022 by Pre-Roll Dave
Very helpful and polite. Close to downtown. They get the job done.?
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March 2022 by Sarah Luce
They did such a nice job repairing my car after someone hit me. I came back to a beautiful paint job and a shiny clean car on the inside and out. Thank you so much!
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March 2022 by Alexis Hernandez
I took my car for some repairs. I waited for week to get a rental from them and I came in and they had no car ready. They are all family, they are totally unprofessional there’s is no communication between them one brother told me the car was ready and when I got there the car they were going to give me didn’t even work. The one who was supposed to give me the car got mad because I came to give them my car and he started cussing at me because he was on his break and got mad at me. After all this I took my car somewhere else. Waste of time.Service: Body & Trim
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January 2022 by Diego Alcazar
Always go when I have problems with my car, also have done tires with them. Great service reliable and quality work. Alejandra is a great help always makes sure things are clear and has given good references.
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January 2022 by Tina O.
Based on a recommendation from a local mechanic, I took my car here for an alignment. They were very efficient in every aspect - from answering my calls, setting up the appointment and doing the alignment in less time than anticipated. Their fees are reasonable, they provide you with the specific data on your car's alignment needs. Highly recommended!
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March 2021 by Rose Turpin
First Class Autobody did an excellent job on my car after getting rear ended. They had to replace and repair the whole trunk and bumper of my car. The staff is amazing, they continuously updated me, explained exactly what they repaired and replaced, and they repaired it to make it look like nothing happened to my car and it still drives the same. My family has also used their services to repair their cars. They do incredible work. I highly recommend First Class Auto Body to everyone.
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February 2021 by Jessica Flakisha
Personas muy amables y atentas , gracias a ellos pude darle una sorpresa a mi esposo y casi lloraba de emocion gracias señorita Alejandra por ser complice de mi locura se los agradezco excelente servicio