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January 2024 by Marty K.
Excellent service, product knowledge, expertise, and professional. Highly recommend. We went back and fourth with how to redo our floors in our first home purchase that had horribly worn and stained carpet filling the majority of the home. After extensive research of products, cost analysis, quality and DIY vs product cost plus installation labor. The FX team helped us select a more premium, and much better quality product within our budget with the install as well as offering other options. Their expertise, willingness to help, educate, and create estimates helped us feel so confident, secure, and comfortable with this (for us) big ticket upgrade. The installation and results went beyond our expectations and is really wonderful. Thank you for doing such a great job and making our new (to us) home beautiful and what a good home deserves. Thank you for responding to all of the questions during the whole process. Some pics of before and after results
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November 2023 by Mara J.
Bobbi was so helpful; she went over and above in getting us samples! Great customer service.
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March 2023 by Matt S.
Marcus and his crew did a phenomenal job resurfacing our garage floors with epoxy! Our estimate was quick and accurate and the work was scheduled and completed in very short order. We couldn't be happier with the result and would highly recommend Flooring FX to everyone. Special thanks to Marcus for his hands-on involvement from start to finish!
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March 2023 by William C.
When our flooring was damaged by another company, I tried several companies to fix the damaged. Flooring FX called me back the next day to arrange a home visit for an estimate, and gave me the best solution with the best price. In a few days, our floor was fixed and the workmanship was excellent. The job from start to finish was incredible smoothly, everything was on time. All the people were very friendly and respectful. I have not received such good service since the pandemic. Flooring FX deserves a 5-star. If there were a 6-star, I would definitely give it to Flooring FX.
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January 2023 by Karen D.
Marcus and Bobbi were amazing as was Luis the installer. We decided at last minute to sell our house and our realtor needed the carpet done within a week of requesting a bid. Not only were the prices incredible, they were able to get us scheduled and the carpet was completed within 6 hours. Absolutely recommend Flooring FX!!!
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December 2022 by Mike A.
We hadn't moved into our house yet and the floors needed to be patched and re-finished. So, we worked with Bobbi and Marcus long distance and via photos. Marcus repaired the floor flawlessly and we agreed on a stain that is great. Responsive, communicative, skilled and respectful. All around excellent!
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June 2022 by Jacob P.
Marcus and his team are incredible! We recently moved into a new home and needed the floors done through the whole house. The home had original hardwood that was in very rough shape. We really wanted to keep the original wood floors but assumed they were too far gone. We called Flooring FX with the idea that we would need new flooring altogether. Marcus came to the home to measure then provided his honest opinion. He offered multiple options with samples of each to help us make an informed decision. We decided to go with Marcus' recommendation and have the hardwood refinished. We could not be more amazed at the finished product. The floors look better than we ever could have imagined. Furthermore, we get compliments on the floors from friends and family all the time. We could not be more pleased with Marcus and his entire team at Flooring FX. Bobbi in the office was very sweet and communicative and the guys he has working for him are respectful and polite in every interaction. Thank you Marcus for an all around wonderful experience.
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March 2022 by Patrick G.
Just had my garage floor epoxied by flooring FX. From start to finish the job was first rate. From Bobbi in the office to Anthony and Marcus ( boss man)on the job I couldn't be happier. When they were finishing up I had a chance to chat with the owner Marcus. He told me he had 4 crews out doing work that day. There is a reason a business like this is so successful, they build on referral and reputation. They are courteous, professional ,return calls and e-mails and let the work speak for itself. They care about the customer and the work they do.
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January 2022 by Cindy M.
Our experience with Flooring FX was great. I almost felt like Bobbi in the office, and Marcus, the owner became like friends. We had them come out to give us an estimate in our out of the way home in Camp Meeker back in September. We weren't in a hurry, but that gave us plenty of time to look at different options.... hardwood was what we wanted for our stairs, and downstairs bathrooms and foyer. But, we have some weird patches in the floor, and so Marcus recommended luxury vinyl plank from Coretec. It looks just like hardwood, but costs half the price. The team worked around our schedule to get the floors and stairs installed at the end of November/beginning of December. They were all very professional, and super helpful. Any time that I had a question, they were happy to answer and always made us feel well taken care of. I appreciate that they did the work at our house, since not all contractors want to come out that way. I would highly recommend them.
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October 2021 by Corinne D.
We could not be happier with our decision to partner with Flooring FX for our home remodel. We were looking to put in new flooring in the Innkeeper's House of our Bed & Breakfast, and Marcus, the owner, was generous and gracious with his time. He ran us through all of our options for flooring, and no question was too small or silly for him to answer. Bobbi, the office manager was always readily available for whatever we needed, and both were always armed with a smile and a sense of humor. The crew handling the install was professional, diligent and did wonderful work. We're already planning to use them for our next round of renovations!
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July 2021 by Elodie R.
Our experience with Flooring FX has been incredible. From start to finish, we were amazed at how professional, timely, clean the crew was. Marcus is a gem!! Our garage epoxy floors look awesome! Do not hesitate to hire them, you won't regret it!
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May 2021 by Terri C.
When we decided to refinish our existing hardwood floors as well as remove all carpeting and have new hardwood floors installed in the rest of our home (including staircase, hallways, and upstairs bedrooms), we reached out to a few highly rated flooring companies in the area. When we met with Marcus at Flooring FX we knew right away that was the company we wanted. After emailing Flooring FX we immediately received a call from Syndi from their office to schedule an onsite quote. Throughout the process Syndi was our point of contact for any questions or communications and she was fantastic with turnaround time and information. Marcus came out and discussed our project, giving us his professional advice, explaining the process and timeline, etc. He was easy to talk with, a straight shooter, and listened to what we wanted while educating us on the process. He has been in the business for many many years and it's clear that he wants to maintain their great reputation by continuing to be the flooring company that provides the best products and service to our local community (and they do!) The quote was not the lowest one that came in, however we knew we wanted high quality professional results, and Flooring FX did not let us down. Their team is top-notch. Ned is a true professional, so meticulous down to the smallest detail, very experienced in the craft. He really provided us with info every step of the way, answering our questions, no surprises. Derek is a skilled professional too, and we knew we were in good hands with his work. When you have floors refinished there is a period of time when you must leave your home while the floors are being stained, which can give you pause. But, we had complete peace of mind with the Flooring FX team. Marcus and Derek would text us pics of the process while we were out of the house. They are complete real deal, - trustworthy, reliable, great attention to detail, no shortcuts or surprises. The project was completed within the timeframe Marcus had originally quoted us. We are thrilled with our new floors, they are beautiful, even better than we imagined. Don't hesitate when deciding what flooring company to go with for your next project, --go with Flooring FX. Thank you so much to Marcus and the entire Flooring FX team!
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March 2021 by Liz P.
Marcus and team did an incredible job on an epoxy floor! It was a positive experience from the first interaction with Sydney (who is a sweetheart) to schedule the estimate to completing the work. Marcus provided an estimate and explained the process would take 2 days and what to expect each day. The paperwork was all online which made it super easy. The team showed up on time and got right to work and completed the job on schedule. The floor looks amazing. Marcus is an extremely knowledgeable about flooring - truly a trusted advisor. He is very authentic and a pleasure to work with. The 15 year warranty is a testament to the quality of their work. We moved into a new home and have had several contractors in and out completing punch list items. As soon as they see the garage floor, they are immediately distracted from their task at hand and they look down at the floor. The best compliment has been EVERY contractor who has seen the floor has commented that it is awesome! And, they ask who did the work? There is no higher compliment than from your peers. Great job team FlooringFX!! Thank you so much for doing an amazing job!
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January 2021 by T O.
Great company to work with. Sydney picked out a great floor for us. Ned & Tony did an amazing installation job. Ned is a master craftsman with an artistic eye. Marcus kept me posted throughout. Highly recommended. Love our white oak engineered hardwood!!
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November 2020 by Melissa D.
Marcus came to our home for an estimate on our hardwood floors. He was our second estimate and I knew instantly he was the one!!! He is extremely knowledgeable and professional!! He is a perfectionist and it shows! Marcus refinished our red oak hardwood floors (a 1927 home) and I'm ecstatic! You would not believe how amazing our floors look!! Marcus, you are a hard worker and I want to thank you from the bottom of my heart!!!
