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February 2024 by Bella C.
I bought a sofa about a year ago and the customer service and kindness that was given to me was unmatched. I had gone to Ashley furniture originally and had such a bad experience and as soon as I walked in my spirits were lifted. My couch is still in immaculate condition and I just bought another piece to go with it and was again serviced with amazing customer service. It truly feels like a family member is helping me and wants the best for me and it's rare to feel that way in customer service anymore. She really works with your budget and doesn't make you feel pressured to overspend at all! Will buy all of my furniture here!
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October 2023 by Vanessa
Excellent prices very good people also fast delivery…. Definitely recommend shopping here
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October 2023 by Kathy E.
Bought a couple couches. Helga I'm assuming the owner, gave me a great price. Love the couches. KE
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October 2023 by National Academy of Athletics
It is one thing to get fair prices and another to get quality and amazing service - Well, the team at Furniture 2000 in Santa Rosa has really delivered! So grateful
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October 2023 by Mia Badillo
I bought furniture on a Saturday I called on a Tuesday to cancel my order which it was not totally paid for yet. I still owe $600 on the total bill before they ordered it. She charged me 20% of my bill which it was $450. To cancel counseshe does not tell her customers that please be aware do not go you will get charged and they will not cancel anything for free they are rip offs turn off professional please be aware
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August 2023 by Aaron L.
Love shopping local... and yet, sometimes customer service and variety can suffer. Not the case at all with Furniture 2000 The product is top quality and is outmatched by the amazing customer service. Very happy I found this store and will be coming back for my next furniture needs for sure!
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June 2023 by Jessi Moreno
Absolutely amazing place will be back to buy more furniture in the future. I bought a bed from here and had troubles installing it myself and thought it was crooked, the immediately sent out the delivery men who brought pieces I ended up not needing because nothing was wrong. Excellent customer service and extremely helpful staff I highly recommend this place.
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June 2023 by Rosmeri Rosales
Excellent store. We always keep coming back here and we always refer all our family and friends. Thank you Hilda.
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June 2023 by Agnes Nawai
Incredible store. I love their style and beautiful furniture. Best prices
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June 2023 by Amalaini Bulouvale
The best place ever, very clean place, very affordable prices, great and beautiful reception by the lady boss, Hilda..Thank you so much boss for your helping me get the best couch ever!The price was so good and very good quality sofa.God bless your store Madam Hilda.??
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May 2023 by Sandra Gutierrez
Great prices and amazing quality. I recently furnished my condo with the help of Hilda, she was amazing and had a great amount of experience, which made it easy in selecting the right pieces. Some of the furniture pieces were selected through catalog, which I was skeptical about, but when I received them and were placed in my home I was completely in love with everything. Even their delivery guys were very friendly and professional. Thank you Hilda for helping me! Here are a few of the pieces I bought from Furniture 2000. ???????
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May 2023 by Cory Terail
Furniture 2000 you can say so many wonderful things about them. And when it comes to their customers they go up and beyond to keep their customer satisfied.. so if you looking for good furniture and genuine people you n the right spot.. thanks house looks amazing ?
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May 2023 by Belle J.
We drove by this place many times but never got a chance to come in until we bought a new house. At first, the lady (I assume she's the owner) was really nice and gave us great recommendations. Couple days earlier, my parents came in to look at the couch and my mom does not speak English. So I told her my parents came earlier and she remembered them and she kept saying that she didn't understand my mom because she didn't speak English. She said that like 3 times and I honestly felt offended that she had to speak not one, but three times about my mom like that. But I let it go. Later we had some more questions and she started giving us some attitudes.First, I asked about the sectional sofa and I wasn't sure if it would be too long for my living room or not. So I asked for the price of the 2 sections plus the sleeper (whatever the L part called) so she gave me the price. Then I asked how much would it be if I added another section just in case it would fit my living room. She then said "go measure the room first." Excuse me?! I only asked for the price which she already had in her hand but she wanted me to go measure first?! But I was like whatever. I started to not like her very much at the time. Then my husband asked about how high the bed frame (on the catalog) is from the floor and she said she didn't know. He then asked if she could measure or find out for him, then she said "I'm not gonna do it." When I first heard that, I thought I misheard but I did not. Wow! She was SO RUDE. If she didn't know at the time, she could have said I don't know but I can find out or something along that line. At the time, we really started to NOT like her at all. We were actually planning to buy a couch (possibly two since our house has two living spaces), 2 bed frames, a coffee table, and a dining table but at that point, we didn't want to do business with her anymore. But since we were there, I wanted to ask how much discount can she give us if we were to get everything so I could compare it to other furniture stores. She then said 'make decision first then I can give you the discount' or something along that line. Like really?! Did she really expect us to just go with her without shopping around? Heck NO! She then went on to say her store is the oldest furniture store in the area but guess what? WE DON'T CARE!!! There're a lot of other furniture stores in the area so we did NOT need to buy from there! We decided to just get the full price for everything we discussed on a piece of paper from her (just her handwriting) and left to check out other stores. Please love yourself and go to other stores. We later went to Scandinavia and Sonoma Home Goods to check out their furniture and the service was WAY NICER AND SUPER PROFESSIONAL. They printed out all the measurements for us and the price which was super nice. And they're NOT pushy at all and the price from those stores are either comparable or LOWER. There's no way we'll go back to this store ever again. She already gave us so much attitude and she hasn't gotten our money yet. Imagine how much attitude she would give us or how bad the service would be after she receives our money. We could already tell that if there were problems after the purchase, this lady would not be willing to help us much. Sorry lady, you lost out on a lot of money from us since we were really planning to buy a lot of things from you. If you ever read this, if the customer asked for a discount, please be professional and at least say how much you could give us and it will attract us too if you say we can give you this much this count (plus you advertise the discount up to 50% so should not be HARD to tell us). We don't care if you may give us more discounts than other stores. We just want to do business with nice people. The way you said to us today will set off a lot of other customers and please do not talk to others about how someone cannot speak English. It's just plain RUDE. If you decide to gi
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April 2023 by Elizet Gallegos
Let’s start off with costumer service. I absolutely LOVED the costumer service. Hilda the lady who helped us, was super respectful and friendly. She gave us really good prices! I would definitely come back here again! She was very professional and welcoming. I truly recommend this place, everything looked nice!
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March 2023 by Kinfe Tekeste
Great furniture. I am very happy with the price they gave me and great quality. Beautiful bedroom set.
