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June 2022 by Barry D.
We have purchased several pieces of furniture from this company, including a large oak table and chair set, a smaller, mango wood table, and a beautiful, mission-style oak end table. We have found the sales staff to be friendly and professional. I appreciate that they are not high pressure and pushing to make a sale. Customer satisfaction is definitely emphasized here!
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June 2021 by Nitesh Agrawal
Good selection of furniture. The staff is very friendly and welcoming.
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September 2020 by Erin P.
Will never buy from them again. They sell what they have in the store as well as order. They don't tell you the store products have no warranty even though they have a manufacturers warranty. Leather sofa started peeling within two years would do nothing but they said the manufacturer had a five year warranty. Total crap. Spent so much money and no costumer service. Would not recommend them at all. I'll stick with Cokas Dikos from now on they have great customer service and stand behind their products. Beware don't buy anything unless you order it. No help whatsoever never again
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August 2020 by bob tidd
Great selection of furniture. Experienced and knowledgeable staff. Easy parking. Will go back again.???
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April 2020 by Vanessa Van Cleave
If you are looking to support a local business with a wide selection of bedroom, office, dining and family room furniture at great prices I highly recommend this store.
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February 2020 by G. Brenner
Excellent service customer service outstanding great quality on their Furniture everything they have there even on their accessories bed's mattress lamps excellent quality furniture accessories. Especially the salesperson Lora she goes out of her way to get what you need very knowledgeable an expert on your furniture products also recommend buying furniture from Old Town furniture I've been very happy for years about 30 years of service with them
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November 2019 by Catherine Yronwode
Their oak furniture is THE BEST. I have two businesses and a home filled with their office-quality line and higher-end home lines of Mission Oak beds, chairs, tables, book cases, file cabinets, and more. They make my environment beautiful.
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November 2019 by Christy R.
Love the variety of furniture offered, but once items are ordered, customer service is poor.
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September 2019 by Christine Peluso
Super nice and knowledgeable staff! Great quality furniture! Family owned business.
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September 2019 by Danica Hooper
Anthony and his team were extremely helpful when it came to ordering business furniture for my offices and made the whole process as smooth and stress free as possible.They helped me pick out colors that would match well and furniture that would outlast constant wear and tear.This however, fails in comparison to the help they gave me when my father became ill. Anthony went out of his way to help me find a prefect chair for my father and let him heal as comfortably as possible. Their compassion made what could have been extremely stressful, much easier.There are no words for the gratitude I have and I will be back for any future furniture needs. THANKS AGAIN!
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April 2019 by Ashley P.
I just recently found this furniture store and absolutely love it! It's my new favorite store and the staff is so friendly and helpful! Definitely worth checking out!
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April 2019 by Burt S.
When we moved up from Silicon Valley in September of 2017, we decided to get all new furniture. After visiting numerous furniture stores from San Rafael to Healdsburg, we found Furniture Depot. We bought a few pieces and found the prices and service excellent. We asked Nancy if she would come out to our home and help us furnish our home, which she did. We could not have been happier.
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February 2019 by Willie G.
Never heard of Furniture Depot, was on a walk while our kids were at the barbershop. We had been looking for months and ordered a dining set Nov 2018 from an online store. Feb 19th the order was cancelled and refunded, so we were on the hunt again for a specific color and shape. We walked in, didn't see what we were looking for but Nancy said it could be ordered exactly how we wanted. So we looked at colors and fabric, $5000 later we ordered what we wanted, handmade in Canada. The process was wonderful. 6-8 weeks for delivery, that's ok with us, and this review is based on our experience. We didn't intend to buy anything here because we didn't know any better. Yes this place may be expensive, but we ordered exactly what we wanted, and sometimes that comes with a high price tag. I am happy we found this place on accident and I will update my review once the dining set is delivered.
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January 2019 by Genevieve C.
Hi everyone. I am a victim of the Tubbs Fire. Since the Fire I worked with Nancy a sales person at Furniture depot. Great Lady of course the service is great there. Delivery awesome. High quality furniture. I recommend buying the Amish Furniture there. Special thanks to Nancy for the help of making my 1400 square foot house into a small Castle. They really go out of There way to making you happy with your purchase. My couch custom made picking out my own material. Measurements from again Help from Nancy. Best Furniture Store in Santa Rosa Thanks Furniture Depot Thanks Genny
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January 2019 by Phillip Barraza
The sales team are friendly however when it comes to having the furniture delivered in a timely fashion it's a whole different story. Dealing with Anthony to get a dining room set for my wife has been a most unpleasant experience. The lack of professionalism is sad. They have a significant non-refundable deposit and it feels as the furniture is being held hostage. Think twice before purchasing custom furniture from this store. It's expensive and not an overall pleasant experience.