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December 2023 by Wes Henrie
Save yourself the hassle and take your stuff to the dump, they barely accept anything
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October 2023 by Jim Betts
This was my first time at this goodwill in santa rosa and I was surprised as to how they handle donations. I've worked at the one in San Rafael several times as a volunteer, and am familiar with what they want and feel they can sell quickly. Santa Rosa didn't excepyt brand new childrens clothing that still had the tags on them, which I even asked them about. They said they don't sell a lot of children's clothes at that location. You won't if you don't have quality items to sell in your store. I won't donate to that store in the future unless I was out of options.
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May 2023 by Lorragene Sager
Never once have I been turned away or a donation refused. Great service from most employees I have met in donating experience.
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April 2023 by Heidi Daulton
I've been donating to Goodwill for years across at least 4 states. Never in my life have I had to separate things myself as people waited in line behind me. I felt awful taking up everyone's time because I had a car packed to the brim with things my kids had outgrown. The man working the donation site this morning had me empty every box and bag as he either accepted or denied my items, one by one...while he stood there doing nothing. What is his job exactly??? Why was I the one dumping bags of clothes into your bins? I will find somewhere else next time!
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December 2022 by Simmy Kaur
All the employees here have the worst attitude , every time !!
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April 2022 by Mickie R.
I went in to check things out. I saw some tops that i liked and wanted to try them on but the dressing room is closed due to covid, but yet you can go shopping with out a mask and touch all the clothes and take them home and donate. So, either way, it's all getting "contaminated." Oh, yeah, and no returning if it doesn't fit you. It makes zero sense. I don't think I'll be wastmy time and money at this place again.
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August 2021 by Robert F.
I found this donation station as I was running some errands. I had some clothes to donate and found they were very near to where I was at the time. The staff was very friendly and helpful. I was able to drive up and staff members removed the bags from my car and gave me a receipt. These folks made the process easy, fast, and simple. I will definitely be back to donate more items.
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July 2021 by Barbara Feist
They do not accept most items that are listed on their website. I was told this is because it is new policy so they haven’t had time to update their website, but the policy has been in place for several months.
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December 2020 by Carolyn Colombo
I often find decorating items in the store it's always fun to check it out
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November 2020 by Mike Emmert
Great place to drop off your new used cold clothes anything that anybody else can use
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November 2020 by Scott Aylesworth
If you have any old clothes or any belongings byou want to get rid of I recommend dropping off at the Goodwill they'll make sure that it gets in the right hands
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November 2020 by Jerry Campbell
We were able to quickly and eaisily drop off our donations, right from our car! We will be going again soon!
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October 2020 by Rosa QMartinQ
Love donating and center is always helpful and kind.
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September 2020 by Chris O.
This Goodwill has the nicest people that work here. My husband and I hit up Goodwills wherever we go and I will say that the cashier that was working here today was so welcoming and personable! Like we actually had a conversation about cotton! No one ever wants to talk to you at the Goodwill in Oakland or in SF. So thank thank you for the interaction, because my day sucked prior to the brief encounter with you kind lady at the register today at 13:53 per the receipt. Everything is organized and feels clean here.
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September 2020 by Annie Drayton
They try to make this easy as they can during the pandemic.
