Great Clips in Santa Rosa is known for providing affordable haircuts for all, including men, women, and children. The salon offers various services such as haircuts, beard trims, bang trims, and shampooing, with no appointment necessary. They are open during evenings and weekends, making it convenient for walk-ins or those who prefer to check-in online to skip the wait. Customers have praised the professional and personable stylists who ensure that each customer's preferences are remembered, providing a great cut every time. However, one customer had a negative experience with a stylist who struggled to execute a specific technique, which affected their overall impression of the salon. Nevertheless, another customer reported a positive experience with a different stylist, who was professional, personable, and delivered a satisfying haircut. Great Clips aims to provide not only a haircut but also a welcoming and friendly environment for all customers.