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February 2024 by David Dubnow
Great on phone response to questions. Really friendly.
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February 2024 by Daniel Plumb
Store was neat and had what I needed. Employees including the manager running around and being loud and going on and on about where they were going to work and who was where. Very disorganized staff. I've visited many harbor freights all over the state. This one needs some classes on atmosphere.Cashier was pleasant.
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February 2024 by Frank Alexander
Fair prices...good quality!!
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February 2024 by Samantha Pike Marvin
Easy location with many stores, restaurants in area.
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February 2024 by Mr. Roger C. Fardig (***JYNXD***)
Good service & selection of most everything. Lil bit pricey on the Body filler tools & filler though ?♂️Friendly staff.
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February 2024 by Patrick Litwin
Beware of the three month warranty on some products. I purchased a sander and apparently the warranty period is only three months. Within six months it would not turn on. I brought it in, with the receipt, and they would not replace it unless I paid a fee of 40% of the original purchase price. I haven't even finished the project I bought it for yet..
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January 2024 by Mona Vega
I am a frequent customer at Harbor Freight and today I went in to buy a tool box. I was greeted by the store manager. She was the rudest person I’ve ever dealt with she didn’t want to help or not even listen to me. I am a professional often buying many tools in this Santa Rosa store as it’s in my neighborhood. I was so appalled by her behavior it’s safe to say I will take my business to Petaluma or San Rafael. I’m not excepting behavior from an angry Store ManagerI spend a lot of my hard earned money in this store unfortunately I won’t be back.!!
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January 2024 by Art Wall
Depends on time of day, could be in line awhile but can't beat the prices. The staff is always willing to assist and do a fine job.
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December 2023 by Sam Euston
One of my favorites !
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December 2023 by Elizabeth Plesec
Workers are the beyond rude. And helpful is a joke!
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December 2023 by Derek Rawle
Small location, not as nice as many others but the staff is friendly and despite their size they still have a relatively good selection.
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November 2023 by Clint Smith
There was 10 people in line while some long haired guy with a beard purposely took his sweet time open a register...he was clearly doing it on purpose
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October 2023 by Joyce “Jojo”
Love this place. I always find what I'm looking for ?
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September 2023 by Joe
A long line day or night. If time is important to you, it's a bummer
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September 2023 by Ampara Shels
Better prices then hardware stores. They don't have everything that places like home depot do but what they do have is a much better value. I got what I needed to move this screen door from the back entrance to the front entrance.
